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Windows 10 "This computer does not meet the minimum requirements for installing the software"

KWerd
Начинающий
2 858Просмотр.

Hello. I'm trying to install the new https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit Win10 driver for HD Graphics driver, but I keep getting the "This computer does not meet the minimum requirements for installing this software" error after I attempt to run the executable file.

I've uninstalled the drive that was provided by Microsoft, as I was getting BSODs related to the Microsoft provided driver when playing certain games (when trying to pay for gems in Guildwars 2 via Paypal, my laptop screen would go completely black, no illumination whatsoever... and it would BSOD after the screen would come back on after about a minute... Did research and, from what I could tell, it was related to the Microsoft provided Intel HD Graphics driver... probably having something to do with switching between from my nvidia card to the Intel one when tabbing out of the game for the Paypal verification). I went to install the newest Intel HD drivers and got the above error each time.

I've tried restarting the computer with driver signature enforcement turned off, but that didn't work. Also, tried running as admin. No dice. In addition, I ran the Microsoft troubleshooter that allows you to hide certain updates so that Win10 won't automatically install those drivers.

For now, I'm going to let Windows install its driver, but I'd really like the newly released driver...

Thanks in advance!

Specs:

Windows 10 64-bit

Intel(R) Core i7-4710MQ CPU @ 2.50 GHz

nVidia GeForce GTX 860M

8 GB of RAM

Dxdiag:

------------------

System Information

------------------

Time of this report: 8/12/2015, 22:46:59

Machine name: PSIREN

Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150807-2049)

Language: English (Regional Setting: English)

System Manufacturer: Notebook

System Model: W35xSS_370SS

BIOS: 4.6.5

Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz

Memory: 8192MB RAM

Available OS Memory: 8016MB RAM

Page File: 2624MB used, 6671MB available

Windows Dir: C:\WINDOWS

DirectX Version: 12

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

Miracast: Not Available

Microsoft Graphics Hybrid: Not Supported

DxDiag Version: 10.00.10240.16384 64bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: Microsoft Basic Display Driver

Manufacturer:

Chip type:

DAC type:

Device Type: Display-Only Device

Device Key: Enum\ROOT\BASICDISPLAY

Display Memory: 4008 MB

Dedicated Memory: 0 MB

Shared Memory: 4008 MB

Current Mode: 1920 x 1080 (32 bit) (64Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: CMO1720

Native Mode: 1920 x 1080(p) (60.010Hz)

Output Type: Other

Driver Name:

Driver File Version: ()

Driver Version:

DDI Version: 11.2

Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1

Driver Model: WDDM 1.3

Graphics Preemption: DMA

Compute Preemption: DMA

Miracast: Not Supported by Graphics driver

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Driver Attributes: Final Retail

Driver Date/Size: , 0 bytes

WHQL Logo'd: n/a

WHQL Date Stamp: n/a

Device Identifier: {D7B71AF4-43CC-11CF-B023-0008AFC2C735}

Vendor ID: 0x1414

Device ID: 0x008C

SubSys ID: 0x00000000

Revision ID: 0x0000

Driver Strong Name: basicdisplay.inf:1080904755d1bda1:MSBDD_Fallback:10.0.10240.16384:ROOT\BasicDisplay

Rank Of Driver: 00FB0000

Video Accel:

DXVA2 Modes:

Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

{00000000-0000...

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1 Решение
Esteban_V_Intel
Сотрудник
1 862Просмотр.

Thank you for raising this concern Intel is currently working on fix graphics issues with Windows 10. Please refer to the following link where you will be able to find more information about our work:

/message/321854# 321854 https://communities.intel.com/message/321854

See post # 93

You can also try by running the driver as administrator

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1 Ответить
Esteban_V_Intel
Сотрудник
1 863Просмотр.

Thank you for raising this concern Intel is currently working on fix graphics issues with Windows 10. Please refer to the following link where you will be able to find more information about our work:

/message/321854# 321854 https://communities.intel.com/message/321854

See post # 93

You can also try by running the driver as administrator

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