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Hello. I'm trying to install the new https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit Win10 driver for HD Graphics driver, but I keep getting the "This computer does not meet the minimum requirements for installing this software" error after I attempt to run the executable file.
I've uninstalled the drive that was provided by Microsoft, as I was getting BSODs related to the Microsoft provided driver when playing certain games (when trying to pay for gems in Guildwars 2 via Paypal, my laptop screen would go completely black, no illumination whatsoever... and it would BSOD after the screen would come back on after about a minute... Did research and, from what I could tell, it was related to the Microsoft provided Intel HD Graphics driver... probably having something to do with switching between from my nvidia card to the Intel one when tabbing out of the game for the Paypal verification). I went to install the newest Intel HD drivers and got the above error each time.
I've tried restarting the computer with driver signature enforcement turned off, but that didn't work. Also, tried running as admin. No dice. In addition, I ran the Microsoft troubleshooter that allows you to hide certain updates so that Win10 won't automatically install those drivers.
For now, I'm going to let Windows install its driver, but I'd really like the newly released driver...
Thanks in advance!
Specs:
Windows 10 64-bit
Intel(R) Core i7-4710MQ CPU @ 2.50 GHz
nVidia GeForce GTX 860M
8 GB of RAM
Dxdiag:
------------------
System Information
------------------
Time of this report: 8/12/2015, 22:46:59
Machine name: PSIREN
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150807-2049)
Language: English (Regional Setting: English)
System Manufacturer: Notebook
System Model: W35xSS_370SS
BIOS: 4.6.5
Processor: Intel(R) Core(TM) i7-4710MQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8016MB RAM
Page File: 2624MB used, 6671MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Driver
Manufacturer:
Chip type:
DAC type:
Device Type: Display-Only Device
Device Key: Enum\ROOT\BASICDISPLAY
Display Memory: 4008 MB
Dedicated Memory: 0 MB
Shared Memory: 4008 MB
Current Mode: 1920 x 1080 (32 bit) (64Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Other
Driver Name:
Driver File Version: ()
Driver Version:
DDI Version: 11.2
Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: , 0 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71AF4-43CC-11CF-B023-0008AFC2C735}
Vendor ID: 0x1414
Device ID: 0x008C
SubSys ID: 0x00000000
Revision ID: 0x0000
Driver Strong Name: basicdisplay.inf:1080904755d1bda1:MSBDD_Fallback:10.0.10240.16384:ROOT\BasicDisplay
Rank Of Driver: 00FB0000
Video Accel:
DXVA2 Modes:
Deinterlace Caps: {00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000-0000-0000-000000000000}: Format(In/Out)=(YUY2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{00000000-0000...
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Thank you for raising this concern Intel is currently working on fix graphics issues with Windows 10. Please refer to the following link where you will be able to find more information about our work:
/message/321854# 321854 https://communities.intel.com/message/321854
See post # 93
You can also try by running the driver as administrator
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Thank you for raising this concern Intel is currently working on fix graphics issues with Windows 10. Please refer to the following link where you will be able to find more information about our work:
/message/321854# 321854 https://communities.intel.com/message/321854
See post # 93
You can also try by running the driver as administrator
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