# SSU Scan Information Scan Info: Version:"2.5.0.15" Date:"02/01/2022" Time:"00:02:22.4754802" # Scanned Hardware Computer: BaseBoard Manufacturer:"Dell Inc." BIOS Mode:"UEFI" BIOS Version/Date:"Dell Inc. 1.9.1 , 11/12/2020 12:00" CD or DVD:"Not Available" Embedded Controller Version:"255.255" Platform Role:"Desktop" Processor:"Intel(R) Core(TM) i5-8500T CPU @ 2.10GHz , GenuineIntel" Secure Boot State:"On" SMBIOS Version:"3.1" Sound Card:"Realtek Audio" Sound Card:"Áudio Intel(R) para telas" System Manufacturer:"Dell Inc." System Model:"OptiPlex 3060" System SKU:"085C" System Type:"x64-based PC" - "Display" Intel ® Graphics Driver Version:"Not Available" - "Intel(R) UHD Graphics 630" Adapter Compatibility:"Intel Corporation" Adapter DAC Type:"Internal" Adapter RAM:"1,00 GB" Availability:"Running or Full Power" Bits Per Pixel:"32" - "Caption":"Intel(R) UHD Graphics 630" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics+630" CoInstallers:"oem28.inf,iCFL_w10_DS,Internal,Intel(R) UHD Graphics Family" Color Table Entries:"4294967296" Dedicated Video Memory:"Not Available" Driver:"igdkmd64.sys" Driver Date:"08/19/2021 09:00" Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_8bf8ab287ec0df61\igdkmd64.sys" Driver Provider:"Intel Corporation" Driver Version:"30.0.100.9864" INF:"oem28.inf" INF Section:"iCFL_w10_DS" Install Date:"Not Available" Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8bf8ab287ec0df61\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8bf8ab287ec0df61\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8bf8ab287ec0df61\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8bf8ab287ec0df61\igd12umd64.dll" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"Not Available" Location:"Barramento PCI 0, dispositivo 2, função 0" Manufacturer:"Intel Corporation" Microsoft DirectX* Version:"11.X" Monochrome:"No" Number of Colors:"4294967296" Number of Video Pages:"Not Available" PNP Device ID:"PCI\VEN_8086&DEV_3E92&SUBSYS_085C1028&REV_00\3&11583659&0&10" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Refresh Rate - Current:"59 Hz" Refresh Rate - Maximum:"75 Hz" Refresh Rate - Minimum:"59 Hz" Resolution:"1920 X 1080" Scan Mode:"Noninterlaced" Service Name:"igfx" Status:"OK" Video Architecture:"VGA" Video Memory:"Unknown" Video Processor:"Intel(R) UHD Graphics Family" - "Memory" Physical Memory (Available):"10,57 GB" Physical Memory (Installed):"16 GB" Physical Memory (Total):"15,83 GB" - "Memória Física" Capacity:"8 GB" Channel:"DIMM1" Configured Clock Speed:"2400 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"SODIMM" Interleave Position:"Second position" Manufacturer:"019400000194" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"SF4641G8CK8IEHLSBG" Serial Number:"0328C7CE" Status:"Not Available" Type:"Synchronous" - "Memória Física" Capacity:"8 GB" Channel:"DIMM2" Configured Clock Speed:"2400 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"SODIMM" Interleave Position:"First position" Manufacturer:"079E000080AD" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"TMA81GS6AFR8N-UHSC" Serial Number:"FC2C0600" Status:"Not Available" Type:"Synchronous" - "Motherboard" Availability:"Running or Full Power" BIOS:"1.9.1, DELL - 1072009" Caption:"Placa-mãe" - "Chipset":"Intel(R) 300 Series" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=300+Series" Date:"12/10/2020 09:00" Install Date:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Manufacturer:"Dell Inc." Model:"Not Available" Part Number:"Not Available" PNP Device ID:"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Product:"0VTJVC" Serial Number:"/JHSBYR2/BRFCB0089400PM/" Status:"OK" Version:"A00" - "Networking" Intel ® Network Connections Install Options:"Not Available" Intel ® Network Connections Version:"Not Available" Intel ® PROSet/Wireless Software Version:"Not Available" - "Realtek PCIe GbE Family Controller" Availability:"Running or Full Power" Caption:"Realtek PCIe GbE Family Controller" CoInstallers:"Not Available" Default IP Gateway:"192.168.1.1" DHCP Enabled:"Yes" DHCP Lease Expires:"02/01/2022 12:42" DHCP Lease Obtained:"02/01/2022 10:42" DHCP Server:"192.168.1.1" Driver:"rt640x64.sys" Driver Date:"01/10/2021 12:00" Driver Path:"C:\WINDOWS\system32\drivers\rt640x64.sys" Driver Provider:"Realtek" Driver Version:"10.53.1001.2021" Index:"0001" INF:"oem85.inf" INF Section:"RTL8168H.ndi.NT" Install Date:"Not Available" Installed:"Yes" IP Address:"192.168.1.103;fe80::977:ea40:17c8:bdfd" IP Subnet:"255.255.255.0;64" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"02/01/2022 09:35" Location:"Barramento PCI 1, dispositivo 0, função 0" MAC Address:"D0:94:66:AC:14:F4" Manufacturer:"Realtek" Media Type: Net Connection ID:"Ethernet" NetCfgInstanceId:"{EADE4AE8-0404-49EF-9177-4F1B0C03F726}" Number of VLANs:"0" PNP Device ID:"PCI\VEN_10EC&DEV_8168&SUBSYS_085C1028&REV_15\4&1285CEFC&0&00E0" Port:"Not Available" Power Management (Low Power):"Not Available" Power Management (Wake On LAN):"Not Available" Power Management (Wake on Magic Packet):"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Realtek PCIe GbE Family Controller" Service Name:"rt640x64" Status:"Enabled" Team Name:"Not in a team" Temperature: Type:"Ethernet 802.3" - "Service Bindings" Agendador de pacotes de serviço: Cliente para Redes Microsoft: Compartilhamento Arquivos e Impressoras para Redes Microsoft: Driver de E/S do Mapeador de Descoberta de Topologia de Camada de Link: Driver de Protocolo LLDP da Microsoft: Protocolo IP Versão 4 (TCP/IPv4): Protocolo IP Versão 6 (TCP/IPv6): Respondente de Descoberta de Topologia de Camada de Link: - "Settings" *EEE:Energia Eficiente Ethernet:"Activado (1)" *FlowControl:Controlo de Fluxo:"Rx & Tx Activados (3)" *InterruptModeration:Moderação de Interrupção:"Activado (1)" *IPChecksumOffloadIPv4:IPv4 Descarga de Checksum:"Rx & Tx Activados (3)" *JumboPacket:Jumbo Frame:"Desactivado (1514)" *LsoV2IPv4:Descarga Large Send v2 (IPv4):"Activado (1)" *LsoV2IPv6:Descarga Large Send v2 (IPv6):"Activado (1)" *ModernStandbyWoLMagicPacket:Wake on magic packet when system is in the S0ix power state:"Desactivado (0)" *NumRssQueues:Número Máximo de Filas RSS:"4 Filas (4)" *PMARPOffload:Transferência ARP:"Activado (1)" *PMNSOffload:Transferência NS:"Activado (1)" *PriorityVLANTag:Prioridade & VLAN:"Prioridade & VLAN Activados (3)" *ReceiveBuffers:Receber Memórias Intermédias:"512 (512)" *RSS:Receber Side Scaling:"Activado (1)" *SpeedDuplex:Velocidade & Duplex:"Auto Negociação (0)" *TCPChecksumOffloadIPv4:TCP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)" *TCPChecksumOffloadIPv6:TCP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)" *TransmitBuffers:Transmitir Memórias Intermédias:"128 (128)" *UDPChecksumOffloadIPv4:UDP Descarga de Checksum (IPv4):"Rx & Tx Activados (3)" *UDPChecksumOffloadIPv6:UDP Descarga de Checksum (IPv6):"Rx & Tx Activados (3)" *WakeOnMagicPacket:Pacote Wake on Magic:"Activado (1)" *WakeOnPattern:Combinação do padrão Wake on:"Activado (1)" AdvancedEEE:Advanced EEE:"Desactivado (0)" AutoDisableGigabit:Auto Desactivar Gigabit:"Desactivado (0)" EnableGreenEthernet:Ethernet Verde:"Activado (1)" GigaLite:Gigabit Lite:"Activado (1)" PowerSavingMode:Power Saving Mode:"Activado (1)" RegVlanid:VLAN ID:"0 (0)" S5WakeOnLan:Desligar Despertar Aquando de Lan:"Activado (1)" WolShutdownLinkSpeed:WOL & Desligar Velocidade Ligação:"10 Mbps Primeiro (0)" - "Operating System" .Net Framework Version:"2.0,3.0,3.5,4.0,4.8" Boot Device:"\Device\HarddiskVolume1" Locale:"Brasil" OS Manufacturer:"Microsoft Corporation" OS Name:"Microsoft Windows 10 Pro" Other OS Description:"Not Available" Page File:"C:\pagefile.sys" Page File Space:"2,88 GB" Physical Memory (Available):"10,57 GB" Physical Memory (Installed):"16 GB" Physical Memory (Total):"15,83 GB" System Directory:"C:\WINDOWS\system32" Version:"10.0.19043 Build 19043" Virtual Memory (Available):"13,49 GB" Virtual Memory (Total):"18,70 GB" Windows Directory:"C:\WINDOWS" - "Installed Updates" KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]" KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]" KB5000736:"Update [2/1/2022]" KB5005699:"Security Update [2/1/2022]" KB5006753:"Update [2/1/2022]" KB5007273:"Update [2/1/2022]" KB5008876:"Update [2/1/2022]" KB5009467:"Update [Not Available]" KB5009636:"Update [2/1/2022]" - "Processor" - "Intel(R) Core(TM) i5-8500T CPU @ 2.10GHz" Architecture:"x64" ATPO:"Not Available" Availability:"Running or Full Power" Caption:"Intel64 Family 6 Model 158 Stepping 10" - "Chipset Name":"Intel(R) Core(TM) i5-8500T CPU @ 2.10GHz" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i5+8500T+CPU+" CPU Speed:"2,112 GHz" Current Voltage:"8. volts" Driver:"Not Available" Driver Date:"04/21/2009 12:00" Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys" Driver Provider:"Microsoft" Driver Version:"10.0.19041.546" Ext. Family:"Not Available" Family:"Not Available" FPO:"Not Available" INF:"cpu.inf" INF Section:"IntelPPM_Inst.NT" Install Date:"Not Available" Last Error Code:"Not Available" Level 1 Cache:"6 x 384 KB" Level 2 Cache:"6 x 1536 KB" Level 3 Cache:"9 MB" Load:"44%" Manufacturer:"GenuineIntel" Model:"158" Name:"Intel(R) Core(TM) i5-8500T CPU @ 2.10GHz" Number of Cores:"6" Number of Cores Enabled:"6" Number of Logical Processors:"6" Part Number:"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Processor ID:"BFEBFBFF000906EA" Revision:"Not Available" Serial Number:"Not Available" Service Name:"intelppm" Status:"OK" Stepping:"10" Version:"Not Available" - "Storage" - "TOSHIBA MQ01ACF050" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"TOSHIBA MQ01ACF050" Cylinder - Total:"60801" Description:"Unidade de disco" Driver:"Not Available" Driver Date:"06/21/2006 12:00" Driver Version:"10.0.19041.789" Error Code:"Device is working properly" Firmware Revision:"AV003D" Heads - Total:"255" Index:"0" INF:"disk.inf" Install Date:"Not Available" Interface Type:"SCSI" Manufacturer:"(Unidades de disco padrão)" Model:"TOSHIBA MQ01ACF050" Name:"\\.\PHYSICALDRIVE0" Partitions:"3" Physical Sector Size:"4096" PNP Device ID:"SCSI\DISK&VEN_TOSHIBA&PROD_MQ01ACF050\4&2EA3F521&0&000000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" SCSI Bus:"0" SCSI LUN:"0" SCSI Port:"0" Sectors - Per Track:"63" Sectors - Total:"976768065" Serial Number:"88MOT5R5T" Size:"465,76 GB" Size – Available:"410,31 GB" SMART Attributes:"Self-Test: 100 minutes, OK, Short Self-Test: 2 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"15504255" - "C:" Availability:"Not Available" Caption:"C:" Compression Method:"Not Compressed" Description:"Disco Fixo Local" File System:"NTFS" Name:"Not Available" Serial Number:"A0531DE2" Size:"463,889644622803 GB" Size – Available:"410,333766937256 GB" Status:"Not Available" Volume Dirty:"No" - "SMART" 0x01 Raw Read Error Rate:0:"50" 0x03 Spin Up Time:2022:"1" 0x05 Reallocated Sector Count:0:"50" 0x09 Power-On Hours:24905:"0" 0x0C Power Cycle Count:804:"0" 0xBF G-sense Rate/Servo Tracking:93:"0" 0xC0 Unsafe Shutdown Count:384:"0" 0xC1 Load/Unload Cycle Count:52680:"0" 0xC2 Internal Device Temperature:57° C:"0" 0xC7 CRC Error Count:0:"0" 0xF0 Head Flying Hours:24755:"0" 0xF1 Total LBAs Written:40549294836:"0" 0xF2 Total LBAs Read:56110095448:"0" 0xFE Free Fall Protection:0:"0" ...#SSU#... #Logs#System Messages#Included ------------------------------------------------------------------- Não foi possível iniciar o serviço igccservice devido ao seguinte erro: O serviço não respondeu à requisição de início ou controle em tempo hábil. ------------------------------------------------------------------- Tempo limite esgotado (45000 milissegundos) ao aguardar a conexão do serviço igccservice. ------------------------------------------------------------------- O serviço Windows Search terminou com o erro: O sistema está sendo desligado. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Extensões e Notificações da Impressora está marcado como um serviço interativo. No entanto, o sistema está configurado para não permitir serviços interativos. Esse serviço pode não funcionar corretamente. ------------------------------------------------------------------- O serviço Serviço de Plataforma de Dispositivos Conectados depende do serviço Agente de Conexão de Rede, mas não foi possível iniciá-lo devido ao seguinte erro: Um dispositivo conectado ao sistema não está funcionando. ------------------------------------------------------------------- O serviço Agente de Conexão de Rede terminou com o erro: Um dispositivo conectado ao sistema não está funcionando. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Serviço da Lista de Redes terminou com o erro: O dispositivo não está pronto. ------------------------------------------------------------------- O servidor {A47979D2-C419-11D9-A5B4-001185AD2B89} não se registrou no DCOM dentro do tempo limite necessário. ------------------------------------------------------------------- O serviço Intel(R) Dynamic Application Loader Host Interface Service depende do serviço Auxiliar de IP, mas não foi possível iniciá-lo devido ao seguinte erro: A operação foi concluída com êxito. ------------------------------------------------------------------- Não foi possível iniciar o serviço iaStorAfsService devido ao seguinte erro: O serviço não respondeu à requisição de início ou controle em tempo hábil. ------------------------------------------------------------------- Tempo limite esgotado (45000 milissegundos) ao aguardar a conexão do serviço iaStorAfsService. ------------------------------------------------------------------- O serviço netprofm terminou com o erro: O dispositivo não está pronto. ...#SSU#... #Logs#Direct-X Diagnostics#No Log An unexpected error occurred while attempting to execute DxDiag.exe ...#SSU#...