# SSU Scan Information Scan Info: Version:"2.5.0.15" Date:"04/01/2020" Time:"00:00:28.7464881" # Scanned Hardware Computer: BaseBoard Manufacturer:"HP" BIOS Mode:"UEFI" BIOS Version/Date:"Insyde F.22 , 07/21/2017 12:00 AM" CD or DVD:"Not Available" Embedded Controller Version:"32.23" Platform Role:"Mobile" Processor:"Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz , GenuineIntel" Secure Boot State:"On" SMBIOS Version:"3.0" Sound Card:"Realtek High Definition Audio(SST)" Sound Card:"Intel(R) Display Audio" System Manufacturer:"HP" System Model:"HP ENVY x360 Convertible 15m-bp0xx" System SKU:"1KS72UA#ABA" System Type:"x64-based PC" - "Display" Intel ® Graphics Driver Version:"24.20.100.6286" - "Intel(R) HD Graphics 620" Adapter Compatibility:"Intel Corporation" Adapter DAC Type:"Internal" Adapter RAM:"1.00 GB" Availability:"Running or Full Power" Bits Per Pixel:"32" - "Caption":"Intel(R) HD Graphics 620" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+620" CoInstallers:"oem2.inf,iKBLD_w10_DS,Internal,Intel(R) HD Graphics Family" Color Table Entries:"4294967296" Dedicated Video Memory:"Not Available" Driver:"igdkmd64.sys" Driver Date:"04/24/2018 08:00 PM" Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\ki127756.inf_amd64_cd9f19051b5853c8\igdkmd64.sys" Driver Provider:"Intel Corporation" Driver Version:"24.20.100.6025" INF:"oem2.inf" INF Section:"iKBLD_w10_DS" Install Date:"Not Available" Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\ki127756.inf_amd64_cd9f19051b5853c8\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127756.inf_amd64_cd9f19051b5853c8\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127756.inf_amd64_cd9f19051b5853c8\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki127756.inf_amd64_cd9f19051b5853c8\igd12umd64.dll" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"Not Available" Location:"PCI bus 0, device 2, function 0" Manufacturer:"Intel Corporation" Microsoft DirectX* Version:"11.X" Monochrome:"No" Number of Colors:"4294967296" Number of Video Pages:"Not Available" PNP Device ID:"PCI\VEN_8086&DEV_5916&SUBSYS_8313103C&REV_02\3&11583659&1&10" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Refresh Rate - Current:"60 Hz" Refresh Rate - Maximum:"60 Hz" Refresh Rate - Minimum:"48 Hz" Resolution:"1920 X 1080" Scan Mode:"Noninterlaced" Service Name:"igfx" Status:"OK" Video Architecture:"VGA" Video Memory:"Unknown" Video Processor:"Intel(R) HD Graphics Family" - "Memory" Physical Memory (Available):"7.97 GB" Physical Memory (Installed):"16 GB" Physical Memory (Total):"15.88 GB" - "BANK 0" Capacity:"8 GB" Channel:"Bottom - Slot 1 (left)" Configured Clock Speed:"2133 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"SODIMM" Interleave Position:"First position" Manufacturer:"Samsung" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"M471A1K43BB1-CRC" Serial Number:"975CB056" Status:"Not Available" Type:"Not Available" - "BANK 2" Capacity:"8 GB" Channel:"Bottom - Slot 2 (right)" Configured Clock Speed:"2133 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"SODIMM" Interleave Position:"Second position" Manufacturer:"Samsung" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"M471A1K43BB1-CRC" Serial Number:"362AA10E" Status:"Not Available" Type:"Not Available" - "Motherboard" Availability:"Running or Full Power" BIOS:"F.22, HPQOEM - 0" Caption:"Motherboard" Chipset:"Not Available" Date:"07/20/2017 08:00 PM" Install Date:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Manufacturer:"HP" Model:"Not Available" Part Number:"Not Available" PNP Device ID:"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Product:"8313" Serial Number:"PGNBA1A0G9206A" Status:"OK" Version:"32.23" - "Networking" Intel ® Network Connections Install Options:"Not Available" Intel ® Network Connections Version:"Not Available" Intel ® PROSet/Wireless Software Version:"Not Available" - "Intel(R) Dual Band Wireless-AC 7265" Access Point:"fc:51:a4:10:4b:6c" Authentication:"WPA2-Personal" Availability:"Running or Full Power" - "Caption":"Intel(R) Dual Band Wireless-AC 7265" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+7265" Channel:"6" Cipher:"CCMP" CoInstallers:"Not Available" Connection Mode:"Auto Connect" Default IP Gateway:"10.0.0.1;fe80::fe51:a4ff:fe10:4b6f" DHCP Enabled:"Yes" DHCP Lease Expires:"04/08/2020 12:39 AM" DHCP Lease Obtained:"04/01/2020 12:39 AM" DHCP Server:"10.0.0.1" Driver:"Netwtw04.sys" Driver Date:"01/19/2020 12:00 AM" Driver Path:"C:\WINDOWS\system32\DRIVERS\Netwtw04.sys" Driver Provider:"Intel" Driver Version:"19.51.28.1" Index:"0001" INF:"oem69.inf" INF Section:"Install_MPCIEX_GENM2_D_REV_59_7265_AC_2x2_HMC_WINT_64_AC" Install Date:"Not Available" Installed:"Yes" IP Address:"10.0.0.102;fe80::f050:edc2:a20f:2104;2601:154:8180:1be0:e4a7:2e67:c64f:fd7e;2601:154:8180:1be0:f050:edc2:a20f:2104;2601:154:8180:1be0::8a98" IP Subnet:"255.255.255.0;64;128;64;128" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"03/31/2020 04:51 PM" Location:"PCI bus 2, device 0, function 0" MAC Address:"88:B1:11:81:44:3F" Manufacturer:"Intel Corporation" Media Type: Net Connection ID:"Wi-Fi" NetCfgInstanceId:"{BC0718E8-2B8B-46D8-B96B-DB893E4009B5}" Network Name:"mitchellclanof4" Network Type:"Infrastructure" Number of VLANs:"0" PNP Device ID:"PCI\VEN_8086&DEV_095A&SUBSYS_50108086&REV_59\88B111FFFF81443F00" Port:"Not Available" Power Management (Low Power):"Active: Yes, Enable: Yes" Power Management (Wake On LAN):"Active: Yes, Enable: No" Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Intel(R) Dual Band Wireless-AC 7265" Profile:"mitchellclanof4" Radio Type:"802.11n" Receive Rate:"65 Mbps" Service Name:"Netwtw04" Signal Strength:"77%" State:"connected" Status:"Enabled" Team Name:"Not in a team" Temperature: Transmit Rate:"65 Mbps" Type:"Ethernet 802.3" - "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: QoS Packet Scheduler: - "Settings" *DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)" *PacketCoalescing:Packet Coalescing:"Enabled (1)" *PMARPOffload:ARP offload for WoWLAN:"Enabled (1)" *PMNSOffload:NS offload for WoWLAN:"Enabled (1)" *PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)" *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)" *WakeOnPattern:Wake on Pattern Match:"Enabled (1)" ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)" ChannelWidth52:Channel Width for 5GHz:"Auto (1)" CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)" FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)" IbssTxPower:Transmit Power:"5. Highest (100)" IEEE11nMode:802.11n/ac Wireless Mode:"802.11ac (2)" MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)" RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)" RoamingPreferredBandType:Preferred Band:"1. No Preference (0)" ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)" uAPSDSupport:U-APSD support:"Disabled (0)" WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)" - "Operating System" .Net Framework Version:"2.0,3.0,3.5,4.0,4.8" Boot Device:"\Device\HarddiskVolume1" Internet Browser:"Google Chrome,80.0, Internet Explorer,11.719" Locale:"United States" OS Manufacturer:"Microsoft Corporation" OS Name:"Microsoft Windows 10 Home" Other OS Description:"Not Available" Page File:"C:\pagefile.sys" Page File Space:"11.08 GB" Physical Memory (Available):"7.99 GB" Physical Memory (Installed):"16 GB" Physical Memory (Total):"15.88 GB" System Directory:"C:\WINDOWS\system32" Version:"10.0.18363 Build 18363" Virtual Memory (Available):"12.28 GB" Virtual Memory (Total):"26.96 GB" Windows Directory:"C:\WINDOWS" - "Installed Updates" KB2151757:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [3/26/2020]" KB2151757:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [3/26/2020]" KB2467173:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [3/26/2020]" KB2467173:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [3/26/2020]" KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]" KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]" KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]" KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB4516115:"Security Update [11/2/2019]" KB4517245:"Update [2/19/2020]" KB4521863:"Security Update [10/30/2019]" KB4524569:"Security Update [11/13/2019]" KB4528759:"Security Update [1/16/2020]" KB4537572:"Update [3/17/2020]" KB4537759:"Security Update [2/14/2020]" KB4538674:"Security Update [2/14/2020]" KB4541335:"Update [3/28/2020]" KB4541338:"Security Update [3/11/2020]" KB982573:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [3/26/2020]" KB982573:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [3/26/2020]" SP1:"Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 [Not Available]" SP1:"Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 [Not Available]" - "Processor" - "Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz" Architecture:"x64" ATPO:"Not Available" Availability:"Running or Full Power" Caption:"Intel64 Family 6 Model 142 Stepping 9" - "Chipset Name":"Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i7+7500U+CPU+" CPU Speed:"2.90 GHz" Current Voltage:"8. volts" Driver:"Not Available" Driver Date:"04/21/2009 12:00 AM" Driver Path:"C:\WINDOWS\system32\drivers\intelppm.sys" Driver Provider:"Microsoft" Driver Version:"10.0.18362.693" Ext. Family:"Not Available" Family:"Intel Core™ i7-2760QM" FPO:"Not Available" INF:"cpu.inf" INF Section:"IntelPPM_Inst.NT" Install Date:"Not Available" Last Error Code:"Not Available" Level 1 Cache:"2 x 128 KB" Level 2 Cache:"2 x 512 KB" Level 3 Cache:"4 MB" Load:"18%" Manufacturer:"GenuineIntel" Model:"142" Name:"Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz" Number of Cores:"2" Number of Cores Enabled:"2" Number of Logical Processors:"4" Part Number:"To Be Filled By O.E.M." Power Management Capabilities:"Not Available" Power Management Supported:"No" Processor ID:"BFEBFBFF000806E9" Revision:"Not Available" Serial Number:"To Be Filled By O.E.M." Service Name:"intelppm" Status:"OK" Stepping:"9" Version:"Not Available" - "Storage" - "HGST HTS721010A9E630" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"HGST HTS721010A9E630" Cylinder - Total:"121601" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.18362.1" Error Code:"Device is working properly" Firmware Revision:"JB0OA3T0" Heads - Total:"255" Index:"0" INF:"disk.inf" Install Date:"Not Available" Interface Type:"IDE" Manufacturer:"(Standard disk drives)" Model:"HGST HTS721010A9E630" Name:"\\.\PHYSICALDRIVE0" Partitions:"4" Physical Sector Size:"4096" PNP Device ID:"SCSI\DISK&VEN_HGST&PROD_HTS721010A9E630\4&285138DE&0&000200" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" Sectors - Per Track:"63" Sectors - Total:"1953520065" Serial Number:"JR1000BN0HN6TE" Size:"931.51 GB" Size – Available:"473.53 GB" SMART Attributes:"Self-Test: 180 minutes, OK, Short Self-Test: 2 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"31008255" - "C:" Availability:"Not Available" Caption:"C:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"Windows" Serial Number:"C6399E04" Size:"916.61 GB" Size – Available:"471.88 GB" Status:"Not Available" Volume Dirty:"No" - "D:" Availability:"Not Available" Caption:"D:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"RECOVERY" Serial Number:"5897AE9E" Size:"13.67 GB" Size – Available:"1.65 GB" Status:"Not Available" Volume Dirty:"No" - "SMART" 0x01 Raw Read Error Rate:0:"62" 0x02 Throughput Performance:0:"40" 0x03 Spin Up Time:98784247810:"33" 0x04 Start/Stop Count:8897:"0" 0x05 Reallocated Sector Count:0:"5" 0x07 Seek Error Rate:0:"67" 0x08 Seek Timer Performance:0:"40" 0x09 Power-On Hours:2677:"0" 0x0A Spin Retry Count:0:"60" 0x0C Power Cycle Count:2780:"0" 0xB7 SATA Downshift Count:0:"0" 0xB8 End-to-End Error Detection Count:0:"97" 0xBB Uncorrectable Error Count:8590131200:"0" 0xBC Reported Command Timeouts:0:"0" 0xBE Temperature - Current:34° C:"0" 0xBE Temperature - Highest:35° C:"0" 0xBE Temperature - Lowest:24° C:"45" 0xBF G-sense Rate/Servo Tracking:408:"0" 0xC0 Unsafe Shutdown Count:2687017:"0" 0xC1 Load/Unload Cycle Count:26628:"0" 0xC4 Reallocation Count:0:"0" 0xC5 Current Pending Errors Count:0:"0" 0xC6 Uncorrectable Sector Count:0:"0" 0xC7 CRC Error Count:0:"0" 0xDF Load/Unload Retry Count:0:"0" ...#SSU#...