Microsoft (R) Windows Debugger Version 10.0.19041.685 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff803`3a800000 PsLoadedModuleList = 0xfffff803`3b42a490
Debug session time: Mon Mar 15 15:26:47.498 2021 (UTC + 1:00)
System Uptime: 0 days 0:35:07.191
Loading Kernel Symbols
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..
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000048`384d6018).  Type ".hh dbgerr001" for details
Loading unloaded module list
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For analysis of this file, run !analyze -v
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff8035a2feccd, The address that the exception occurred at
Arg3: ffffffffffffffff, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception

Debugging Details:
------------------

DBGHELP: Timeout to store: https://msdl.microsoft.com/download/symbols

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on INSPIRON

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 33

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 95

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  1e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff8035a2feccd

BUGCHECK_P3: ffffffffffffffff

BUGCHECK_P4: 0

WRITE_ADDRESS:  0000000000000000 

EXCEPTION_PARAMETER1:  ffffffffffffffff

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME:  SupportAssistClientUI.exe

BAD_STACK_POINTER:  fffff803422c7158

STACK_TEXT:  
fffff803`422c7158 fffff803`3acf507e : 00000000`0000001e ffffffff`c0000005 fffff803`5a2feccd ffffffff`ffffffff : nt!KeBugCheckEx
fffff803`422c7160 fffff803`3abfeb0f : fffff803`3acf505c 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HvlpVtlCallExceptionHandler+0x22
fffff803`422c71a0 fffff803`3ab2bff7 : fffff803`422c7710 00000000`00000000 fffff803`422b9fb0 fffff803`3abfcc95 : nt!RtlpExecuteHandlerForException+0xf
fffff803`422c71d0 fffff803`3ab2abe6 : fffff803`422b9078 fffff803`422c7e20 fffff803`422b9078 ffffa603`52ca4450 : nt!RtlDispatchException+0x297
fffff803`422c78f0 fffff803`3abf6ae2 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x186
fffff803`422c7fb0 fffff803`3abf6ab0 : fffff803`3ac07ca5 00000000`00000000 ffffbca8`883763af fffff803`5b8ce600 : nt!KxExceptionDispatchOnExceptionStack+0x12
fffff803`422b8f38 fffff803`3ac07ca5 : 00000000`00000000 ffffbca8`883763af fffff803`5b8ce600 00000000`00000000 : nt!KiExceptionDispatchOnExceptionStackContinue
fffff803`422b8f40 fffff803`3ac036b1 : fffff803`54587008 fffff803`3ab8ad29 ffffa603`5125dc80 00000004`ec5f1f88 : nt!KiExceptionDispatch+0x125
fffff803`422b9120 fffff803`5a2feccd : 00000000`1f3fd89d 00000000`00000003 ffffa603`4a54e000 ffffa603`4a44d610 : nt!KiStackFault+0x331
fffff803`422b92b0 fffff803`5a2fce28 : ffffe080`98366600 ffffa603`4a54e000 00000000`00000020 ffffe080`98366620 : igdkmdnd64+0x35eccd
fffff803`422b9350 fffff803`5a2fbd9c : ffffe080`98365220 ffffe080`98366620 ffffa603`4a54e001 00000000`00000005 : igdkmdnd64+0x35ce28
fffff803`422b93a0 fffff803`5a2fc213 : 00000000`00000002 ffffa603`4a54e000 ffffa603`58244bdc fffff803`422b95b8 : igdkmdnd64+0x35bd9c
fffff803`422b9420 fffff803`5a2faa39 : ffffa603`1000005f 000059fc`00000003 ffffa603`58000000 fffff803`54f33342 : igdkmdnd64+0x35c213
fffff803`422b94e0 fffff803`5a3dba57 : ffffa603`58066030 00000000`00000003 00000000`00000001 00000000`73556f49 : igdkmdnd64+0x35aa39
fffff803`422b9550 fffff803`5a3dbb6a : ffffa603`4a54e000 ffffa603`4a455410 00000000`00000002 fffff803`5a3dbb00 : igdkmdnd64+0x43ba57
fffff803`422b96b0 fffff803`3abf6eb8 : ffffa603`58244bd0 ffffa603`00005156 ffffa603`4a54e000 ffffa603`51bc4590 : igdkmdnd64+0x43bb6a
fffff803`422b9700 fffff803`545f3dfc : ffffa603`4a9c9870 fffff803`5a3dbb00 fffff803`422b9840 00000000`0000ef40 : nt!KeSynchronizeExecution+0x48
fffff803`422b9740 fffff803`5a2d6676 : 00000000`00000003 ffffa603`58000000 00000000`0000ef40 00000000`00000000 : dxgkrnl!DpSynchronizeExecution+0xac
fffff803`422b9790 fffff803`5a2d54ff : ffffa603`58244bd0 fffff803`00000003 00000000`00000000 ffffa603`4a54e000 : igdkmdnd64+0x336676
fffff803`422b98c0 fffff803`5a3dab89 : ffffa603`4a54e000 00000000`00000000 ffffe080`96f63000 fffff803`00000020 : igdkmdnd64+0x3354ff
fffff803`422b9910 fffff803`5a3da8f9 : ffffa603`2e4db5c0 00000000`00000000 00000000`00000000 fffff803`00000000 : igdkmdnd64+0x43ab89
fffff803`422b9a30 fffff803`59fbd441 : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : igdkmdnd64+0x43a8f9
fffff803`422b9a80 fffff803`59fd4f58 : ffffa603`4a54e000 fffff803`00000400 ffffa603`00000000 00000564`0000000a : igdkmdnd64+0x1d441
fffff803`422b9b20 fffff803`545f4927 : ffffa603`2e50ca30 00000000`00989680 ffffa603`4a3e96e8 ffffa603`4a3e9180 : igdkmdnd64+0x34f58
fffff803`422b9b60 fffff803`3aa0781e : fffff803`387a8240 ffffa603`2e7e1000 fffff803`422b9e70 fffff803`00000002 : dxgkrnl!DpiFdoDpcForIsr+0x67
fffff803`422b9bb0 fffff803`3aa06b04 : fffff803`387a5180 00000000`00000000 00000000`00000002 00000000`00000004 : nt!KiExecuteAllDpcs+0x30e
fffff803`422b9d20 fffff803`3abfcc95 : 00000000`00000000 fffff803`387a5180 ffffe080`96d9edc0 00000249`02dc1180 : nt!KiRetireDpcList+0x1f4
fffff803`422b9fb0 fffff803`3abfca80 : 00000000`00000020 fffff803`3aaec5ca 00000241`02b13040 fffff208`231d2ec0 : nt!KxRetireDpcList+0x5
fffff208`231d2e00 fffff803`3abfc335 : 00000249`02dc1180 fffff803`3abf77c1 00000249`02dc1180 ffffa603`5cb11960 : nt!KiDispatchInterruptContinue
fffff208`231d2e30 fffff803`3abf77c1 : 00000249`02dc1180 ffffa603`5cb11960 fffff208`00000000 ffffa603`00000000 : nt!KiDpcInterruptBypass+0x25
fffff208`231d2e40 00007ffa`9cfaae7a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xb1
00000048`38dfc480 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`9cfaae7a


SYMBOL_NAME:  igdkmdnd64+35eccd

MODULE_NAME: igdkmdnd64

IMAGE_NAME:  igdkmdnd64.sys

IMAGE_VERSION:  27.20.100.9040

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  35eccd

FAILURE_BUCKET_ID:  0x1E_c0000005_STACKPTR_ERROR_igdkmdnd64!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b9667376-ac21-f193-1411-752320b99bdf}

Followup:     MachineOwner
---------

0: kd> lmvm igdkmdnd64
Browse full module list
start             end                 module name
fffff803`59fa0000 fffff803`5b89f000   igdkmdnd64   (no symbols)           
    Loaded symbol image file: igdkmdnd64.sys
    Image path: \SystemRoot\System32\DriverStore\FileRepository\iigd_dch_d.inf_amd64_e351d48ca68810e7\igdkmdnd64.sys
    Image name: igdkmdnd64.sys
    Browse all global symbols  functions  data
    Timestamp:        Fri Dec 18 19:28:23 2020 (5FDCF4C7)
    CheckSum:         019047FB
    ImageSize:        018FF000
    File version:     27.20.100.9040
    Product version:  27.20.100.9040
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.4 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    Information from resource tables:
        CompanyName:      Intel Corporation
        ProductName:      Intel HD Graphics Drivers for Windows(R)
        InternalName:     igdkmdnd64.sys
        OriginalFilename: igdkmdnd64.sys
        ProductVersion:   27.20.100.9040
        FileVersion:      27.20.100.9040
        FileDescription:  Intel Graphics Kernel Mode New Driver
        LegalCopyright:   Copyright (c) 1998-2018 Intel Corporation.