# SSU Scan Information Scan Info: Version:"2.5.0.15" Date:"07/06/2021" Time:"00:00:31.3380193" # Scanned Hardware Computer: BaseBoard Manufacturer:"Dell Inc." BIOS Mode:"UEFI" BIOS Version/Date:"Dell Inc. 1.16.3 , 03/05/2021 12:00 AM" CD or DVD:"Not Available" Embedded Controller Version:"255.255" Platform Role:"Mobile" Processor:"Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz , GenuineIntel" Secure Boot State:"On" SMBIOS Version:"3.1" Sound Card:"Intel(R) Display Audio" Sound Card:"Realtek Audio" System Manufacturer:"Dell Inc." System Model:"Latitude 5590" System SKU:"0817" System Type:"x64-based PC" - "Display" Intel ® Graphics Driver Version:"27.20.100.9171" - "Intel(R) UHD Graphics 620" Adapter Compatibility:"Intel Corporation" Adapter DAC Type:"Internal" Adapter RAM:"1.00 GB" Availability:"Offline" Bits Per Pixel:"Not Available" - "Caption":"Intel(R) UHD Graphics 620" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics+620" CoInstallers:"oem22.inf,iKBLD_w10_DS,Internal,Intel(R) UHD Graphics Family" Color Table Entries:"Not Available" Dedicated Video Memory:"Not Available" Driver:"igdkmd64.sys" Driver Date:"09/04/2020 05:00 PM" Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igdkmd64.sys" Driver Provider:"Intel Corporation" Driver Version:"27.20.100.8681" INF:"oem22.inf" INF Section:"iKBLD_w10_DS" Install Date:"Not Available" Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd12umd64.dll" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"Not Available" Location:"PCI bus 0, device 2, function 0" Manufacturer:"Intel Corporation" Microsoft DirectX* Version:"11.X" Monochrome:"No" Number of Colors:"Not Available" Number of Video Pages:"Not Available" PNP Device ID:"PCI\VEN_8086&DEV_5917&SUBSYS_08171028&REV_07\3&11583659&0&10" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Refresh Rate - Current:"Not Available" Refresh Rate - Maximum:"Not Available" Refresh Rate - Minimum:"Not Available" Resolution:"Not Available" Scan Mode:"Not Available" Service Name:"igfx" Status:"Error" Video Architecture:"VGA" Video Memory:"Unknown" Video Processor:"Intel(R) UHD Graphics Family" - "Memory" Physical Memory (Available):"5.07 GB" Physical Memory (Installed):"8 GB" Physical Memory (Total):"7.86 GB" - "BANK 0" Capacity:"8 GB" Channel:"DIMM A" Configured Clock Speed:"2400 MHz" Configured Voltage:"1200 millivolts" Data Width:"64 bits" Form Factor:"SODIMM" Interleave Position:"Noninterleaved" Manufacturer:"80AD000080AD" Maximum Voltage:"Not Available" Memory Type:"Unknown" Minimum Voltage:"Not Available" Part Number:"HMA81GS6AFR8N-UH" Serial Number:"2B179D82" Status:"Not Available" Type:"Not Available" - "Motherboard" Availability:"Running or Full Power" BIOS:"1.16.3, DELL - 1072009" Caption:"Motherboard" Chipset:"Intel" Date:"03/04/2021 04:00 PM" Install Date:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Manufacturer:"Dell Inc." Model:"Not Available" Part Number:"Not Available" PNP Device ID:"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"Not Available" Product:"03441V" Serial Number:"/6G1H8S2/CNCMK008CS00D4/" Status:"OK" Version:"A00" - "Networking" Intel ® Network Connections Install Options:"Not Available" Intel ® Network Connections Version:"Not Available" Intel ® PROSet/Wireless Software Version:"Not Available" - "Bluetooth Device (Personal Area Network)" Availability:"Running or Full Power" Caption:"Bluetooth Device (Personal Area Network)" CoInstallers:"Not Available" Default IP Gateway:"Not Available" DHCP Enabled:"Yes" DHCP Lease Expires:"Not Available" DHCP Lease Obtained:"Not Available" DHCP Server:"Not Available" Driver:"bthpan.sys" Driver Date:"06/21/2006 12:00 AM" Driver Path:"C:\Windows\system32\drivers\bthpan.sys" Driver Provider:"Microsoft" Driver Version:"10.0.19041.1" Index:"0013" INF:"bthpan.inf" INF Section:"BthPan.Install" Install Date:"Not Available" Installed:"Yes" IP Address:"Not Available" IP Subnet:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"07/05/2021 07:11 PM" Location:"Not Available" MAC Address:"FC:77:74:F1:92:07" Manufacturer:"Microsoft" Media Type: Net Connection ID:"Bluetooth Network Connection" NetCfgInstanceId:"{7B3DAABC-047F-45AA-B23B-C1AF2A76F0DB}" Number of VLANs:"0" PNP Device ID:"BTH\MS_BTHPAN\6&2E957DA0&0&2" Port:"Not Available" Power Management (Low Power):"Not Available" Power Management (Wake On LAN):"Not Available" Power Management (Wake on Magic Packet):"Not Available" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Bluetooth Device (Personal Area Network)" Service Name:"BthPan" Status:"Enabled" Team Name:"Not in a team" Temperature: Type:"Ethernet 802.3" - "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: - "Intel(R) Dual Band Wireless-AC 8265" Access Point:"e0:63:da:b1:73:ec" Authentication:"WPA2-Enterprise" Availability:"Running or Full Power" - "Caption":"Intel(R) Dual Band Wireless-AC 8265" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Dual+Band+Wireless+AC+8265" Channel:"1" Cipher:"CCMP" CoInstallers:"Not Available" Connection Mode:"Auto Connect" Default IP Gateway:"192.168.16.254" DHCP Enabled:"Yes" DHCP Lease Expires:"07/06/2021 07:09 AM" DHCP Lease Obtained:"07/06/2021 07:04 AM" DHCP Server:"192.168.16.254" Driver:"Netwtw06.sys" Driver Date:"01/10/2021 12:00 AM" Driver Path:"C:\Windows\system32\drivers\Netwtw06.sys" Driver Provider:"Intel" Driver Version:"20.70.21.2" Index:"0002" INF:"oem14.inf" INF Section:"Install_MPCIEX_DELLM2_8265_AC_2x2_HMC_WINT_64_AC" Install Date:"Not Available" Installed:"Yes" IP Address:"192.168.16.57;fe80::e006:2742:d222:a33c" IP Subnet:"255.255.255.0;64" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"07/05/2021 07:11 PM" Location:"PCI bus 2, device 0, function 0" MAC Address:"FC:77:74:F1:92:03" Manufacturer:"Intel Corporation" Media Type: Net Connection ID:"Wi-Fi" NetCfgInstanceId:"{88C7C9EC-D833-485B-9496-BF5DE0EA7351}" Network Name:"eduroam" Network Type:"Infrastructure" Number of VLANs:"0" PNP Device ID:"PCI\VEN_8086&DEV_24FD&SUBSYS_00508086&REV_78\FC7774FFFFF1920300" Port:"Not Available" Power Management (Low Power):"Active: Yes, Enable: Yes" Power Management (Wake On LAN):"Active: Yes, Enable: No" Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Intel(R) Dual Band Wireless-AC 8265" Profile:"eduroam" Radio Type:"802.11n" Receive Rate:"104 Mbps" Service Name:"Netwtw06" Signal Strength:"80%" State:"connected" Status:"Enabled" Team Name:"Not in a team" Temperature: Transmit Rate:"104 Mbps" Type:"Ethernet 802.3" - "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: QoS Packet Scheduler: - "Settings" *DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)" *PacketCoalescing:Packet Coalescing:"Enabled (1)" *PMARPOffload:ARP offload for WoWLAN:"Enabled (1)" *PMNSOffload:NS offload for WoWLAN:"Enabled (1)" *PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)" *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)" *WakeOnPattern:Wake on Pattern Match:"Enabled (1)" ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)" ChannelWidth52:Channel Width for 5GHz:"Auto (1)" CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)" FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)" IbssTxPower:Transmit Power:"5. Highest (100)" IEEE11nMode:802.11n/ac Wireless Mode:"802.11ac (2)" MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)" RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)" RoamingPreferredBandType:Preferred Band:"1. No Preference (0)" ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)" uAPSDSupport:U-APSD support:"Disabled (0)" WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)" - "Intel(R) Ethernet Connection (4) I219-LM" Availability:"Running or Full Power" - "Caption":"Intel(R) Ethernet Connection (4) I219-LM" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Connection+(4)+I219+LM" CoInstallers:"Not Available" Default IP Gateway:"Not Available" DHCP Enabled:"Yes" DHCP Lease Expires:"Not Available" DHCP Lease Obtained:"Not Available" DHCP Server:"Not Available" Driver:"e1d68x64.sys" Driver Date:"09/29/2020 12:00 AM" Driver Path:"C:\Windows\system32\DriverStore\FileRepository\e1d68x64.inf_amd64_26255692c8b1c6b6\e1d68x64.sys" Driver Provider:"Intel" Driver Version:"12.19.0.16" ETrackID:"Not Available" Index:"0001" INF:"oem13.inf" INF Section:"E15D7.10.0.1.19H1" Install Date:"Not Available" Installed:"Yes" IP Address:"Not Available" IP Subnet:"Not Available" Last Error Code:"Not Available" Last Error Code Description:"Not Available" Last Reset:"07/05/2021 07:11 PM" Location:"PCI bus 0, device 31, function 6" MAC Address:"C8:F7:50:0D:CC:25" Manufacturer:"Intel" Media Type: Net Connection ID:"Ethernet" NetCfgInstanceId:"{43AE5006-C3F4-4654-A765-1E57566B32D1}" Number of VLANs:"0" NVM Version:"Not Available" Part Number:"FFFFFF-0FF" PNP Device ID:"PCI\VEN_8086&DEV_15D7&SUBSYS_08171028&REV_21\3&11583659&0&FE" Port:"Not Available" Power Management (Low Power):"Active: Yes, Enable: Yes" Power Management (Wake On LAN):"Active: Yes, Enable: No" Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No" Power Management Capabilities:"Not Available" Power Management Supported:"No" Product Type:"Intel(R) Ethernet Connection (4) I219-LM" Service Name:"e1dexpress" Status:"Enabled" Team Name:"Not in a team" Temperature: Type:"Ethernet 802.3" - "Service Bindings" Client for Microsoft Networks: File and Printer Sharing for Microsoft Networks: Internet Protocol Version 4 (TCP/IPv4): Internet Protocol Version 6 (TCP/IPv6): Link-Layer Topology Discovery Mapper I/O Driver: Link-Layer Topology Discovery Responder: Microsoft LLDP Protocol Driver: QoS Packet Scheduler: - "Settings" *FlowControl:Flow Control:"Rx & Tx Enabled (3)" *InterruptModeration:Interrupt Moderation:"Enabled (1)" *IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)" *JumboPacket:Jumbo Packet:"Disabled (1514)" *LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)" *LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)" *NumRssQueues:Maximum Number of RSS Queues:"2 Queues (2)" *PMARPOffload:Protocol ARP Offload:"Enabled (1)" *PMNSOffload:Protocol NS Offload:"Enabled (1)" *PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)" *PtpHardwareTimestamp:PTP Hardware Timestamp:"Disabled (0)" *ReceiveBuffers:Receive Buffers:"256 (256)" *RSS:Receive Side Scaling:"Enabled (1)" *RSSProfile:RSS load balancing profile:"ClosestProcessor (1)" *SoftwareTimestamp:Software Timestamp:"Disabled (0)" *SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)" *TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)" *TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)" *TransmitBuffers:Transmit Buffers:"512 (512)" *UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)" *UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)" *WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)" *WakeOnPattern:Wake on Pattern Match:"Enabled (1)" AdaptiveIFS:Adaptive Inter-Frame Spacing:"Disabled (0)" AutoPowerSaveModeEnabled:Link Speed Battery Saver:"Disabled (0)" EEELinkAdvertisement:Energy Efficient Ethernet:"On (1)" EnablePME:Enable PME:"Enabled (1)" ITR:Interrupt Moderation Rate:"Adaptive (65535)" LinkNegotiationProcess:Legacy Switch Compatibility Mode:"Disabled (1)" LogLinkStateEvent:Log Link State Event:"Enabled (51)" MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)" ReduceSpeedOnPowerDown:Reduce Speed On Power Down:"Enabled (1)" SipsEnabled:System Idle Power Saver:"Disabled (0)" ULPMode:Ultra Low Power Mode:"Enabled (1)" WaitAutoNegComplete:Wait for Link:"Auto Detect (2)" WakeOnLink:Wake on Link Settings:"Disabled (0)" - "Operating System" .Net Framework Version:"4.0,4.8" Boot Device:"\Device\HarddiskVolume2" Locale:"United States" OS Manufacturer:"Microsoft Corporation" OS Name:"Microsoft Windows 10 Pro" Other OS Description:"Not Available" Page File:"C:\pagefile.sys" Page File Space:"1.88 GB" Physical Memory (Available):"5.08 GB" Physical Memory (Installed):"8 GB" Physical Memory (Total):"7.86 GB" System Directory:"C:\Windows\system32" Version:"10.0.19043 Build 19043" Virtual Memory (Available):"7.03 GB" Virtual Memory (Total):"9.74 GB" Windows Directory:"C:\Windows" - "Installed Updates" KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]" KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]" KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]" KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]" KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]" KB5000736:"Update [4/9/2021]" KB5003537:"Update [7/5/2021]" KB5003690:"Update [7/6/2021]" KB5003742:"Security Update [7/6/2021]" - "Processor" - "Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz" Architecture:"x64" ATPO:"Not Available" Availability:"Running or Full Power" Caption:"Intel64 Family 6 Model 142 Stepping 10" - "Chipset Name":"Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz" Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Core+i5+8250U+CPU+" CPU Speed:"1.60 GHz" Current Voltage:"7. volts" Driver:"Not Available" Driver Date:"04/21/2009 12:00 AM" Driver Path:"C:\Windows\system32\drivers\intelppm.sys" Driver Provider:"Microsoft" Driver Version:"10.0.19041.546" Ext. Family:"Not Available" Family:"Not Available" FPO:"Not Available" INF:"cpu.inf" INF Section:"IntelPPM_Inst.NT" Install Date:"Not Available" Last Error Code:"Not Available" Level 1 Cache:"4 x 256 KB" Level 2 Cache:"4 x 1024 KB" Level 3 Cache:"6 MB" Load:"3%" Manufacturer:"GenuineIntel" Model:"142" Name:"Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz" Number of Cores:"4" Number of Cores Enabled:"4" Number of Logical Processors:"8" Part Number:"To Be Filled By O.E.M." Power Management Capabilities:"Not Available" Power Management Supported:"No" Processor ID:"BFEBFBFF000806EA" Revision:"Not Available" Serial Number:"To Be Filled By O.E.M." Service Name:"intelppm" Status:"OK" Stepping:"10" Version:"Not Available" - "Storage" - "ST500LM021-1KJ152" Capablities:"Random Access, Supports Writing, SMART Notification" Caption:"ST500LM021-1KJ152" Cylinder - Total:"60801" Description:"Disk drive" Driver:"Not Available" Driver Date:"06/21/2006 12:00 AM" Driver Version:"10.0.19041.789" Error Code:"Device is working properly" Firmware Revision:"0005SDM1" Heads - Total:"255" Index:"0" INF:"disk.inf" Install Date:"Not Available" Interface Type:"SCSI" Manufacturer:"(Standard disk drives)" Model:"ST500LM021-1KJ152" Name:"\\.\PHYSICALDRIVE0" Partitions:"3" Physical Sector Size:"4096" PNP Device ID:"SCSI\DISK&VEN_ST500LM0&PROD_21-1KJ152\4&1774B54B&0&000000" Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available" SCSI Bus:"0" SCSI LUN:"0" SCSI Port:"0" Sectors - Per Track:"63" Sectors - Total:"976768065" Serial Number:"W62NMZQ1" Size:"465.76 GB" Size – Available:"123.78 GB" SMART Attributes:"Self-Test: 81 minutes, OK, Short Self-Test: 1 minutes, OK" Status:"OK" Tracks - Per Cylinder:"255" Tracks - Total:"15504255" - "C:" Availability:"Not Available" Caption:"C:" Compression Method:"Not Compressed" Description:"Local Fixed Disk" File System:"NTFS" Name:"Not Available" Serial Number:"A82072C8" Size:"465.21 GB" Size – Available:"123.78 GB" Status:"Not Available" Volume Dirty:"No" - "SMART" 0x01 Raw Read Error Rate:103959504:"6" 0x03 Spin Up Time:0:"0" 0x04 Start/Stop Count:7596:"20" 0x05 Reallocated Sector Count:0:"36" 0x07 Seek Error Rate:28646625:"30" 0x09 Power-On Hours:908:"0" 0x0A Spin Retry Count:0:"97" 0x0C Power Cycle Count:1223:"20" 0xB8 End-to-End Error Detection Count:0:"99" 0xBB Uncorrectable Error Count:0:"0" 0xBC Reported Command Timeouts:0:"0" 0xBD High Fly Writes:0:"0" 0xBE Temperature - Current:34° C:"0" 0xBE Temperature - Highest:34° C:"0" 0xBE Temperature - Lowest:22° C:"45" 0xBF G-sense Rate/Servo Tracking:89:"0" 0xC0 Unsafe Shutdown Count:97:"0" 0xC1 Load/Unload Cycle Count:26248:"0" 0xC2 Internal Device Temperature:34° C:"0" 0xC5 Current Pending Errors Count:0:"0" 0xC6 Uncorrectable Sector Count:0:"0" 0xC7 CRC Error Count:0:"0" 0xF0 Head Flying Hours:840:"0" 0xF1 Total LBAs Written:8806873966:"0" 0xF2 Total LBAs Read:9887861657:"0" 0xFE Free Fall Protection:63:"0" ...#SSU#...