topic Issue with Ia_visualizer in Edge Software Catalog

Issue with Ia_visualizer

Jacky_Gupta — Tue, 04 May 2021 14:12:59 GMT

I have downloaded EIS_2.3.2 successfully. But when i run PCB demo i get issue related to tkinter, due to which visualizer fails.

Everything was working for me in EIS_2.2.1 and EIS_2.3.1.

I have also run "xhost +" command several times. Pasted failure snippets below.

Also attached snapshot of Successfully download of EIS_2.3.2 ,creation of all the containers, and logs of entire container.

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ia_tls_remoteagent | Traceback (most recent call last):
ia_tls_remoteagent | File "tls_remote_agent.py", line 626, in <module>
ia_tls_remoteagent | main()
ia_tls_remoteagent | File "tls_remote_agent.py", line 545, in main
ia_tls_remoteagent | window = Tk()
ia_tls_remoteagent | File "/usr/lib/python3.6/tkinter/__init__.py", line 2023, in __init__
ia_tls_remoteagent | self.tk = _tkinter.create(screenName, baseName, className, interactive, wantobjects, useTk, sync, use)
ia_tls_remoteagent | _tkinter.TclError: couldn't connect to display ":0"
ia_visualizer exited with code 1

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Re: Issue with Ia_visualizer

Murni_J_Intel — Mon, 02 Nov 2020 00:40:33 GMT

Hi @Jacky_Gupta

Based on the screenshot of the log that has been attached, I assume that this machine already connected to the display. Few things that you can try as below.

1. Reboot the machine and run xhost + command again.

2. Reboot the machine, go to the [EII_WORK_DIR]/build, issue $ docker-compose down command. After all the container is being stopped, run the $ xhost + command and run $ docker-compose up -d to bring up the container again.

let me know if the issue is still persist.

Re: Issue with Ia_visualizer

Jacky_Gupta — Mon, 02 Nov 2020 08:23:50 GMT

Hi @Murni_J_Intel ,

Thanks for your reply.But i had already rebooted the machine ran provisioning,rebuild the entire EIS using

"./provision_eis.sh ../docker-compose.yml
docker-compose up --build -d".

Did "$ docker-compose down/up."

Even reinstalled entire four times before posting this issue.In all this several attempts i was facing the same issue.

Re: Issue with Ia_visualizer

Jia-Shing_W_Intel — Tue, 03 Nov 2020 05:03:24 GMT

If you do "echo $DISPLAY", what do you get? If it's different from ":0", try to change the DISPLAY environmental variable in the docker-compose.yml file, and this should fix your problem.

ia_visualizer:
[removed]...
environment:
AppName: "Visualizer"
DISPLAY: ${DISPLAY}