topic Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3 in Edge Software Catalog

[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

RWu — Mon, 03 May 2021 23:05:51 GMT

When installing the latest version 21.3, the module " edgex foundry" is always install failed. The error as below:

nstalling edgex_foundry

Installing EdgeX. This step may take approximately 5 mins.

Installing EdgeX [................................. ] 66% 00:00:00

Error:Failed to build docker image

Failed command:sudo -E docker-compose pull

Failed to install edgex_foundry took 2.14 seconds

Is anyone can help?

Thank you.

Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

JesusE_Intel — Fri, 09 Apr 2021 17:32:38 GMT

Hi RWu,

Thanks for reaching out, could you please provide additional information.

What OS are you using?
Is your system using a proxy?
Does the system have a fresh OS install?

Also, please share the installation log file for edgex. You can find the log file at the following location:

/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry

Regards,

Jesus

Re: Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

RWu — Mon, 12 Apr 2021 01:51:38 GMT

Hi Jesus

What OS are you using? : Ubuntu 18.04.5
Is your system using a proxy? : No
Does the system have a fresh OS install? : Yes

And the file "install.log" in the path "/var/log/esb-cli/Edge_Insights_for_Vision_2021.3/edgex_foundry" is in attachment.

Re: Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

Nadia_J_Intel — Mon, 12 Apr 2021 07:29:09 GMT

Hi Richard,

We can observe this issue as well and has escalated this to our engineering team to check. We will get back to you once we found a way to solve this issue.

Thanks.

Re: Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

RWu — Wed, 14 Apr 2021 02:09:04 GMT

Hi Nadia,

Thanks for forwarding this problem. Is any workaround or update about this installing fail ? We are trying to test the latest version on our environments.

Regard,

Re: Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

KunyangF — Thu, 15 Apr 2021 03:46:47 GMT

Hi Jesus,

We have the same problem when installing 2021.3 version, and have the same installing error log in the attachment.

Regard,

Kunyang

Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

JesusE_Intel — Wed, 21 Apr 2021 14:26:01 GMT

Hi Kunyang,

Apologies for the inconvenience, Nadia has escalated the issue to the engineering team.

We will update this thread as soon as we have an update.

Regards,

Jesus

Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

JesusE_Intel — Mon, 17 May 2021 22:44:39 GMT

Hi RWu,

I just installed Edge Insights for Vision 2021.3 release without any issues. Are you still experiencing the same issue?

Regards,

Jesus

Re:[INTEL][Edge Insights for Vision] Install fail with the latest version 21.3

JesusE_Intel — Tue, 01 Jun 2021 17:25:49 GMT

If you need any additional information, please submit a new question as this thread will no longer be monitored.