Device Manageability feature

Mauricio — Tue, 02 Nov 2021 19:49:38 GMT

Hi everyone,

I am automating the process of installing and configuring the device management feature.

I have founded some errors:

1) The update step, can sometimes fail.

So, my workaround is replace the lines with this one:

apt-get update >&/dev/null || echo 'no-possible-update'

in the install-tc.sh file.

2) On Ubuntu 20.04, I having an issue related to trtl:

Now, I am having a problem with trtl package:

** Will install MQTT Service. Selecting previously unselected package mqtt. (Reading database ... 195506 files and directories currently installed.) Preparing to unpack mqtt-2.13.2-1.deb ... Before install called Found systemd; attempting to stop any prior mqtt service Unpacking mqtt (2.13.2-1) ... Setting up mqtt (2.13.2-1) ... After install called chmod: cannot access '/lib/systemd/system/systemd/system/mqtt.service': No such file or directory Found systemd; attempting to start mqtt service Ran systemctl daemon-reload MQTT Installation Complete Will install trtl executable Selecting previously unselected package trtl. (Reading database ... 195534 files and directories currently installed.) Preparing to unpack trtl-2.13.2-1.EVAL.deb ... Unpacking trtl (2.13.2-1) ... Setting up trtl (2.13.2-1) ... After install called AppArmor detected. Activating trtl's AppArmor policies. AppArmor parser error for /etc/apparmor.d/usr.bin.trtl in /etc/apparmor.d/usr.bin.trtl at line 6: Could not open 'abstractions/lxc/container-base' dpkg: error processing package trtl (--install): installed trtl package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: trtl Issue with installation. Will force. Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: chromium-codecs-ffmpeg-extra gstreamer1.0-vaapi libgstreamer-plugins-bad1.0-0 libva-wayland2 Use 'sudo apt autoremove' to remove them. 0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded. 1 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up trtl (2.13.2-1) ... After install called AppArmor detected. Activating trtl's AppArmor policies. AppArmor parser error for /etc/apparmor.d/usr.bin.trtl in /etc/apparmor.d/usr.bin.trtl at line 6: Could not open 'abstractions/lxc/container-base' dpkg: error processing package trtl (--configure): installed trtl package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: trtl E: Sub-process /usr/bin/dpkg returned an error code (1) make: *** [Makefile:35: install-tc] Error 100

Do you know why I get this error?

Thanks,

Regards,

Mauri Aguilar.

Re: Device Manageability feature

JesusE_Intel — Fri, 05 Nov 2021 15:16:08 GMT

Hi Mauri,

Thanks for reaching out. The Edge Insights for Industrial software package and the Device Manageability list Ubuntu 18.04 as a pre-requisite. Could you try this process on a Ubuntu 18.04 system and let me know if you continue to have this issue?

Regards,

Jesus

Re: Device Manageability feature

Mauricio — Mon, 08 Nov 2021 18:57:22 GMT

Hi Jesus,

I have had the same error on Ubuntu 18.04.

My workaround was:

sudo apt remove --purge apparmor 
reboot
sudo apt install apparmor

but I am not sure that was the solution.

I have been problems with the services:

apparmor.service

trtl

configuration.service

mqtt.service

In this moment I do not have this errors.

If I install turtle creek every time I use it, I do not have this errors.

Best regards,

Mauri

Re:Device Manageability feature

JesusE_Intel — Mon, 15 Nov 2021 20:59:06 GMT

Hi Mauri,

Edge Insights for Industrial version 2.6.1 is now available, could you check if you run into the same error on this release?

Regards,

Jesus

Re: Device Manageability feature

JesusE_Intel — Wed, 01 Dec 2021 17:28:28 GMT

If you need any additional information, please submit a new question as this thread will no longer be monitored.

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