https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352357#M2043 <P>Hello,</P> <P>Can you confirm what OS you are running? EII is compatible on Ubuntu 18.04.3 - see software/hardware requirements <A href="https://www.intel.com/content/www/us/en/develop/documentation/edge-insights-industrial-doc/get-started-guide/requirements.html" target="_self">here</A>.&nbsp;</P> <P>Sincerely,</P> <P>Sahira&nbsp;</P> Tue, 18 Jan 2022 19:42:53 GMT Sahira_Intel 2022-01-18T19:42:53Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352187#M2041 <P>Install Edge Insights for Industrial</P> <P>Executive program installation （./edgesoftware install）</P> <P>The error message：Failed to install eii_installer. [Errno 8] Exec format error: './EII2.6_changesource.sh'<BR />Exiting Installation. Failed to find manifest file edgesoftware_configuration.xml. Check the file location and run the command from the folder where the file is located.</P> Tue, 18 Jan 2022 09:53:53 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352187#M2041 xunaichao 2022-01-18T09:53:53Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352190#M2042 <P>Run the./edgesoftware install command to download the eii2.6_changesource. sh</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25740i2787C065EADF81C7/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25741iE065B2F7CA2152CA/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="2.png" alt="2.png" /></span></P> Tue, 18 Jan 2022 09:57:22 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352190#M2042 xunaichao 2022-01-18T09:57:22Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352357#M2043 <P>Hello,</P> <P>Can you confirm what OS you are running? EII is compatible on Ubuntu 18.04.3 - see software/hardware requirements <A href="https://www.intel.com/content/www/us/en/develop/documentation/edge-insights-industrial-doc/get-started-guide/requirements.html" target="_self">here</A>.&nbsp;</P> <P>Sincerely,</P> <P>Sahira&nbsp;</P> Tue, 18 Jan 2022 19:42:53 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352357#M2043 Sahira_Intel 2022-01-18T19:42:53Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352450#M2044 <P>Hello，Sahira_Intel</P> <P>Version information</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 818px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25777iBAD1797FD4A23B61/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="3.png" alt="3.png" /></span></P> Wed, 19 Jan 2022 01:21:30 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352450#M2044 xunaichao 2022-01-19T01:21:30Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352470#M2045 <P>Trying to install&nbsp; 18.04.3</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25780iC71BBEEA2DBE9690/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="4.png" alt="4.png" /></span></P> <P>&nbsp;</P> Wed, 19 Jan 2022 02:44:36 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352470#M2045 xunaichao 2022-01-19T02:44:36Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352484#M2046 <P>Hi,<SPAN>Sahira_Intel.&nbsp;</SPAN></P> <P><SPAN>I uploaded the log</SPAN></P> <P>Log path（output.log）/var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2</P> <P>Log path（install.log）: /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer</P> <P>&nbsp;</P> <P>&nbsp;</P> Wed, 19 Jan 2022 03:23:46 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1352484#M2046 xunaichao 2022-01-19T03:23:46Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1353270#M2047 <P>Hi,</P><P>Thank you for attaching log files. I am currently looking into this </P><P><BR /></P><P>Sincerely,</P><P>Sahira </P><BR /> Fri, 21 Jan 2022 00:51:34 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1353270#M2047 Sahira_Intel 2022-01-21T00:51:34Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1353339#M2048 <P>Hi,</P> <P>Today I tried to reinstall and eii2.6_changesource. Sh is working fine</P> <P>But a new error was encountered</P> <P>Eii_installer log</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25879i4AF48EFDE52DC7A3/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="1.png" alt="1.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25881iB9A1EA8007FC9CE5/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/25880i703B07F32E28CAEF/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="3.png" alt="3.png" /></span></P> <P>&nbsp;</P> Fri, 21 Jan 2022 05:21:18 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1353339#M2048 xunaichao 2022-01-21T05:21:18Z https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1354118#M2049 <P>Hi,</P><P>It looks like this was an intermittent issue affecting users in your location.</P><P>Please try again and let me know if installation was successful.</P><P><BR /></P><P>Sincerely,</P><P>Sahira </P><BR /> Mon, 24 Jan 2022 17:11:12 GMT https://community.intel.com/t5/Edge-Software-Catalog/Install-Edge-Insights-for-Industrial-error-eii2-6-changesource/m-p/1354118#M2049 Sahira_Intel 2022-01-24T17:11:12Z