topic Re:C_LOG_LEVEL env not set; Value is not found for the key in Edge Software Catalog

C_LOG_LEVEL env not set; Value is not found for the key

xunaichao — Mon, 21 Feb 2022 09:33:47 GMT

Run the command ‘docker-compose up -d’

The following container reported an error
ia_influxdbconnector
ia_opcua_export
ia_imagestore
ia_rest_export
ia_grafana

Re:C_LOG_LEVEL env not set; Value is not found for the key

Sahira_Intel — Tue, 22 Feb 2022 23:47:46 GMT

Hi,

Try running docker ps to check the current running containers. You are trying to re launch services and the command is most likely failing because the port is already in use by other processes on the host. Free up the port and re run the installation command ./edgesoftware install

Sincerely,

Sahira

回應： C_LOG_LEVEL env not set; Value is not found for the key

Don — Wed, 09 Mar 2022 02:37:27 GMT

HI Sahira,

I have some problem like this issue:

it has two VM and first VM has old version EII(2.3.4), second VM is new environment,

I copy new EII(2.6.1) folder(IEdgeInsights) to both VM from my PC, then I follow the video-custom-udfs flow to build my CustomUdf(is worked well on my PC) on this two VM ,

the first VM is worked, but the second VM has error log on all container "C_LOG_LEVEL env not set", even I reinstall the all new EII by edgesoftware install, Could you help to solve this proplem? maybe it has some different on the VM port or net setting cause the problem?

Thank you very much!

Re: C_LOG_LEVEL env not set; Value is not found for the key

Sahira_Intel — Thu, 10 Mar 2022 21:55:14 GMT

Hi Don,

Are both of the VMs set up exactly the same? I currently cannot replicate this issue. Can you please try building a new VM?

In the meantime, I am trying to find another solution to this error.

Sincerely,

Sahira

回應： C_LOG_LEVEL env not set; Value is not found for the key

Sahira_Intel — Wed, 23 Mar 2022 21:38:40 GMT

Hi Don,

I am just following up to see if you are still having this issue?

If so, please let me know if both VMs are set up with the same specs

Sincerely,

Sahira

回應： C_LOG_LEVEL env not set; Value is not found for the key

Don — Fri, 25 Mar 2022 01:53:26 GMT

Hi, Sahira,

I got the reply from VM server administrator that VMs setup is not the same spec, is more strict limit on network for the VM that can not executable.
And after I disable the ufw, I got the new error log (attached picture, I need to chmod the .env file for succesed startup service) : analytics, web visualizer and etcd ui seems start up successed, but video ingestion service stiil can not catch the right kv in config, even I changed or swap the bind port.
The new VM's is applying, but I am wondering what caused this issue.
thanks very much!