topic Re: Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs') in Edge Software Catalog

WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

MalcolmChan — Fri, 29 Apr 2022 14:09:21 GMT

please help guide me. i am a newbie trying to learn - im also not 100% familiar with the ubuntu interface.

was halfway thru installing the eii_installer, error shows up.

WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

conda info could not be constructed.
KeyError('pkgs_dirs')

Re: WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

MalcolmChan — Fri, 29 Apr 2022 14:31:02 GMT

this is the system

Operating System: Ubuntu 18.04.6 LTS
Kernel: Linux 5.14.0-051400-generic
Architecture: x86-64

Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

JesusE_Intel — Tue, 03 May 2022 15:47:18 GMT

Hi MalcolmChan,

Could you please share the install log file located: /var/log/esb-cli/Edge_Insights_for_Industrial_2.6.2/eii_installer/install.log?

Regards,

Jesus

Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

JesusE_Intel — Thu, 05 May 2022 16:05:46 GMT

Hi MalcolmChan,

There is a new release of Edge Insights for Industrial version 2.6.3 that fixed some installation issues. I tested from my side and didn't have any issues, would you mind trying this version as well?

Regards,

Jesus

Re: Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

MalcolmChan — Fri, 06 May 2022 00:57:49 GMT

Hi Jesus,

When was this version of EII added?

I also noticed that there is two version:

v3 for ubuntu 20

v2.6.3 for ubuntu 18

both contains tls?

Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

JesusE_Intel — Fri, 06 May 2022 20:34:22 GMT

Hi MalcolmChan,

Both versions were released this week. Please take at the release notes for additional information. The Training and Learning Suite (TLS) is not supported in Edge Insights for Industrial (EII) v3.0.

Edge Insights for Industrial v3.0 release notes

Edge Insights for Industrial v2.6.3 release notes

Regards,

Jesus

Re:WARNING conda.exceptions:print_unexpected_error_report(1216): KeyError('pkgs_dirs')

JesusE_Intel — Fri, 13 May 2022 17:28:30 GMT

If you need any additional information, please submit a new question as this thread will no longer be monitored.