topic Re: Intel® ESDQ for Intel® Edge Controls for Industrial in Edge Software Catalog

Intel® ESDQ for Intel® Edge Controls for Industrial

helenTan — Tue, 29 Jul 2025 08:58:22 GMT

Hi,

I am trying to run the Intel ESDQ for Intel® Edge Controls for Industrial test on my computer, with the OS Ubuntu22.04, and the CPU Intel(R) Core(TM) Ultra 7 255H. I've followed step by step with the manual, but stuck in the RTPM package installation.

Here's the error message:

and neither with the other command on the manual.

If there's any way to solve? Thank you.

Best regards,

Helen Tan

Re:Intel® ESDQ for Intel® Edge Controls for Industrial

JesusE_Intel — Tue, 29 Jul 2025 18:34:05 GMT

Hi Helen,

Is your system running Ubuntu 22.04 with Preempt-RT patched Linux? If not, this might be why the package isn't found. Please refer to the Edge Controls for Industrial documentation for instructions on installing the ECI repository and applying the Preempt-RT patches.

https://eci.intel.com/docs/3.3/getstarted/installing_packages.html#install-real-time-linux-kernel

Regards,

Jesus

Re: Intel® ESDQ for Intel® Edge Controls for Industrial

helenTan — Thu, 31 Jul 2025 09:38:25 GMT

Hi Jesus,

Thanks for the reply. However, it still shows the error message of unable to locate package ect-customization.

And here are the packages we have:

Thanks for your support.

Best regards,

Helen Tan

Re:Intel® ESDQ for Intel® Edge Controls for Industrial

JesusE_Intel — Thu, 31 Jul 2025 20:27:27 GMT

Hi Helen Tan,

Can you please provide the output of uname -a?

Regards,

Jesus

Re: Re:Intel® ESDQ for Intel® Edge Controls for Industrial

helenTan — Fri, 01 Aug 2025 00:56:02 GMT

Hi Jesus,

Here's the output:

h@h-GENE-ARH6:~$ uname -a
Linux h-GENE-ARH6 6.8.0-64-generic #67~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Tue Jun 24 15:19:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

Thanks for the support.

Best regards,

Helen Tan

Re:Intel® ESDQ for Intel® Edge Controls for Industrial

JesusE_Intel — Fri, 01 Aug 2025 19:18:39 GMT

Hi Helen Tan,

It seems you might not be booting into the correct kernel. The output of uname -a should resemble the following:

Linux eci-bullseye ...-intel-ese-standard-lts-rt+ #1 SMP PREEMPT_RT ...

Please refer to the following section to ensure you're selecting the correct kernel.

https://eci.intel.com/docs/3.3/getstarted/verify_deployment.html#complete-and-verify-deployment

Regards,

Jesus

Re: Intel® ESDQ for Intel® Edge Controls for Industrial

JesusE_Intel — Wed, 13 Aug 2025 17:20:05 GMT

If additional assistance is needed, please create a new discussion as this thread will no longer be monitored.