topic Re:[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline in Edge Software Catalog

[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline

chiao — Thu, 09 Oct 2025 04:11:43 GMT

Hi Intel Support Team,

We ran Metro AI Suite Device Qualification (V2.0) on our platform and observed two failed test cases:

Media Performance Test – FAILED
License Plate Recognition (LPR) AI Proxy Pipeline Benchmark – FAILED

Attachments we will provide:

TwoFailed report.zip
Media Performance Test_Failed.txt
LPR AI Proxy Pipeline Benchmark_Failed.txt

Could you please advise how to resolve the failure?

Thank you for your support.

Best Regards,

Denise

Re:[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline

JesusE_Intel — Thu, 09 Oct 2025 18:11:38 GMT

Hi Denise,

Based on the report, it appears that some software components were not installed properly. Did you encounter any errors during the installation process? The following components appear to be missing, which is preventing the tests from running. Could you try running the installation script once more and share the contents of /var/log/esb-cli/Metro_AI_Suite_Device_Qualification_for_Hardware_Builder_2.0/?

Intel Level Zero for GPU

Libva / VAAPI Driver

Mesa

Regards,

Jesus

Re: [Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline

wilford139 — Thu, 09 Oct 2025 20:33:20 GMT

Hi Denise,

For the Media Performance Test failure, make sure your drivers and firmware are up to date and that hardware acceleration is enabled. For the LPR AI Proxy Pipeline Benchmark, ensure all AI runtime dependencies are installed and memory allocations meet the benchmark requirements. After updating these, re-run the tests.

Re: Re:[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeli

chiao — Mon, 13 Oct 2025 04:32:38 GMT

Hi Jesus,

I didn't encounter any errors during the installation process. I have reruned the installation script, please refer to the attached Metro_AI_Suite_Device_Qualification_for_Hardware_Builder_2.0.zip

Best Regards,

Denise

Re:[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline

JesusE_Intel — Mon, 13 Oct 2025 17:01:13 GMT

Hi Denise,

Thanks for providing the logs, I'm not seeing any issues there. Was this a fresh Ubuntu 24.04 installation? Can you please try to install the GPU drivers using the following documentation?

https://dgpu-docs.intel.com/driver/client/overview.html

Once that is done, try to run the tests again.

Regards,

Jesus

Re:[Metro AI Suite Device Qualification] Failed on Media Performance Test & LPR Proxy Pipeline

JesusE_Intel — Thu, 23 Oct 2025 19:52:09 GMT

If additional assistance is needed, please start a new discussion as this one will no longer be monitored.