topic Re: Re:Edge software configure & download problem in Edge Software Catalog

Edge software configure & download problem

hy25 — Mon, 03 Jun 2024 18:45:43 GMT

I was trying to download from: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intelligent-connection-management.html by clicking the "Configure & Download" button.

But I got stuck in the "logging in page" with url https://consumer.intel.com/intelcorpb2c.onmicrosoft.com//B2C_1A_UNIFIEDLOGIN_SISU_STD_SAML/generic/login?xxx

I tired to clear the cookies, turn off ad blocker, disable tracking protection, but still failed.

I tried in both Firefox and Edge browsers, in two machines with Windows 11 home an Windows 11 professional, and also in a Ubuntu 22 machine with Firefox, but still the same.

In addition, not only this software, other software like https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/wireless-network-ready-pcb-defect-detection.html has the same problem

Re:Edge software configure & download problem

Aznie_Intel — Tue, 04 Jun 2024 03:42:53 GMT

Hi Hy25,

Thanks for reaching out.

Apologies for the inconvenience. We also observed the same issue from our end. We are checking this and will get back to you soon.

Regards,

Aznie

Re: Re:Edge software configure & download problem

hy25 — Tue, 04 Jun 2024 19:08:54 GMT

Hello Aznie,

I test just now, found that I no longer stuck in "logging in". I can config and go the download page. But there is an error pop up and no downloading happened.

I also received an email, containing a product ID. But when I clicked in, there is no product found to be downloaded.

Thanks!

Re: Edge software configure & download problem

Aznie_Intel — Tue, 23 Jul 2024 23:30:09 GMT

Hi Hy25,

Thanks for your patience. The issue has been addressed. You should able to view your Product and Product Key as below:

Can you try again and see if it is working from your end?

Regards,

Aznie

Re: Edge software configure & download problem

hy25 — Wed, 24 Jul 2024 15:34:41 GMT

Thanks! The problem is solved.

Best Wishes!

Re:Edge software configure & download problem

Aznie_Intel — Wed, 24 Jul 2024 22:16:06 GMT

Hi Hy25,

This thread will no longer be monitored since this issue has been resolved. If you need any additional information from Intel, please submit a new question.

Regards,

Aznie