topic Edge AI Box (ESDQ) installation issue with dlstreamer in Edge Software Catalog

Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Fri, 23 Aug 2024 03:34:03 GMT

While trying to install the ESDQ (Intel_Edge_AI_Box_4.0).We are getting an error at the "aibox-dlstreamer" docker image building stage .

Error:

The following packages have unmet dependencies:
intel-dlstreamer-gst-plugins-base : Depends: liborc-0.4-dev-bin:any (= 1:0.4.32-2)

Tried multiple times from the scratch (Fresh Installation of Ubuntu-22.04).But no luck getting same issue

Attached is the screen shot with the exact error and details pertaining to it.

Appreciate your timely and a quick help in having this resolved.

Thanks,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

Iffa_Intel — Fri, 23 Aug 2024 04:42:23 GMT

Hi,

Could you clarify:

1. Are you following the steps from this official guide?

2. Are you attempting to install the Intel_Edge_AI_Box_4.0 in a Docker environment? (could you share steps that you did to setup your Docker?)

3. Are you using any proxy?

4. Have you tried to run the installation using different network connection?

Cordially,

Iffa

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Sun, 25 Aug 2024 15:44:53 GMT

Hi @Iffa_Intel

Thanks for your Quick Response.

1. Are you following the steps from this official guide?

Yes, I'm following the steps and instructions from the official guide.

2. Are you attempting to install the Intel_Edge_AI_Box_4.0 in a Docker environment? (could you share steps that you did to setup your Docker?)

No, I'm not using any other instructions other than from the official guide. Below are the commands that I followed

unzip intel_edge_ai_box.zip

cd intel_edge_ai_box

chmod 755 edgesoftware

./edgesoftware install

Then it started some process like running the Dockerfile's to create a Docker images

3. Are you using any proxy?

4. Have you tried to run the installation using different network connection?

Not yet, I will try with different network and give an update in this thread.

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Tue, 27 Aug 2024 16:11:36 GMT

Hi @Iffa_Intel

I was tried with different network to install the Intel_Edge_AI_Box_4.0.But no luck still getting the same dependency error.Please check the below attached screenshot.Could you please help us to solve this issue

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

Iffa_Intel — Wed, 28 Aug 2024 05:57:04 GMT

Hi,

Thank you for trying.

We'll further investigate this.

Cordially,

Iffa

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

AmandaLee — Fri, 30 Aug 2024 03:04:29 GMT

Hi Iffa,

Is there any update on this issue? I'm facing the same problem.

Thanks & Regards,

Amanda

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Fri, 30 Aug 2024 07:32:02 GMT

Hi @Iffa_Intel

Sorry for the late reply and Thanks for your Quick response

I was tried in multiple ubuntu-22.04 versions like 22.04.3 & 22.04.4.Still no luck getting the same dependency error.

Here is the system configuration which i tried to install the ESDQ.

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

AmandaLee — Wed, 04 Sep 2024 05:50:05 GMT

The problem has been resolved.

It only requires reinstalling the package, better in a clean environment.

Regards,

Amanda

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Wed, 11 Sep 2024 10:20:53 GMT

Hi @AmandaLee

Happy to hear that you resolved the issue.

I already reinstalled the packages multiple times within the new ubuntu-22.04 environment.But still its not resolved

Could you please elaborate the steps you followed to resolve this issue.

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

AmandaLee — Fri, 13 Sep 2024 10:16:49 GMT

Hi @ito_xactai ,

I followed all the steps in the link , including setting system locales, and it's working.

sudo apt-get install locales -y sudo locale-gen en_US.UTF-8 sudo update-locale LANG=en_US.UTF-8 LC_CTYPE=en_US.UTF-8 LC_IDENTIFICATION=en_US.UTF-8 sudo reboot

BTW, I have re-downloaded the Aibox ESDQ package.

Regards,

Amanda

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Thu, 19 Sep 2024 04:14:36 GMT

Thanks for the reply @AmandaLee

I will check and let you know the status.

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

ito_xactai — Wed, 25 Sep 2024 06:26:01 GMT

Hi @AmandaLee

Thanks for your inputs.Issue has been resolved.

Thanks & Regards,

ITO - XactAI.

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

Iffa_Intel — Mon, 30 Sep 2024 03:08:47 GMT

Hi,

Glad to know that your issues have been resolved.

In case any installation issues persist, please help to use the new Edge software package on a fresh Ubuntu 22.04.

You may refer to this Edge AI Box Software Catalog.

Cordially,

Iffa

Re: Edge AI Box (ESDQ) installation issue with dlstreamer

Iffa_Intel — Tue, 15 Oct 2024 06:32:59 GMT

Hi,

Intel will no longer monitor this thread since we have provided a solution. If you need any additional information from Intel, please submit a new question.

Cordially,

Iffa