topic Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite in Intel AI PC Dev Kit Support

Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

sraziud — Mon, 03 Mar 2025 19:05:56 GMT

I need drivers for Intel AI PC Dev kit that I picked up at Microsoft Ignite. The Windows install got corrupted and had to do reinstall with Windows 11 CD but the drivers didnt get installed properly.

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

Maximillia_D_Intel — Tue, 04 Mar 2025 21:37:41 GMT

Hi,

Sorry to hear about your situation. Which devices on the system do you need drivers for?

Typically, windows install will take care of the somewhat standard ones.

For NPU, you can go here:

https://www.intel.com/content/www/us/en/download/794734/intel-npu-driver-windows.html

For GPU, you can go here:

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

Thanks!

Max

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

sraziud79 — Fri, 07 Mar 2025 15:41:35 GMT

The windows install doesnt seem to be getting the drivers for sound audio. There are some other devices which Windows is not recognizing. Is there a list of all the devices and drivers for the unit. The device got corrupted when I updated it to new graphics driver.

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

Maximillia_D_Intel — Fri, 14 Mar 2025 21:52:54 GMT

Apologies for the delayed response. I'm still following up on this issue and will get back once I have the information.

Max

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

nomanisan — Fri, 14 Mar 2025 22:21:35 GMT

Thank you for continuing to follow up.

I encourage Intel to consolidate its scattered driver lists, repositories, and instructions into more of a one-stop shop for AI PC users.

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

sraziud79 — Mon, 24 Mar 2025 17:17:15 GMT

Now the kit is unusable as whenever I try to do Windows install via CD it fails with WHEA uncorrectable error. Is there a way I can exchange this kit for replacement?

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

Maximillia_D_Intel — Mon, 24 Mar 2025 20:42:12 GMT

Hi,

Let me look into this request for you. I will get back to you shortly.

Thanks,

Max

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

Maximillia_D_Intel — Mon, 24 Mar 2025 20:43:16 GMT

I've made some progress. Please find the list of drivers below.

Please let me know if you have further questions.

Thanks,

Max

SW Component	Driver INF Version
Intel® Chipset Driver	10.1.48.18
Intel® Management Engine Interface (MEI) Driver	2433.6.3.0
Intel® Smart Sound Technology (SST) Driver	20.42.11640.0
Intel® Graphics Driver	32.0.101.6314
Intel® Serial IO Driver	30.100.2416.40
Intel® Wireless Wi-Fi* Driver	23.100.0.4
Intel® Wireless Bluetooth* Driver	23.100.1.1
Intel® Dynamic Tuning Driver	9.0.11702.46642
Intel® Human Interface Device (HID) Event Filter Driver	2.2.2.10
Intel® Innovation Platform Framework Driver	2.2.10003.3
Intel® Neural Processing Unit (NPU) Driver	32.0.100.3159
Intel® Platform Monitoring Technology (PMT) Driver	5.2.3.4
Realtek* SoundWire* ACX Audio Codec Driver	10.0.97.1
Microsoft* ACX Driver	10.0.2406.1
Intel® Processor Power Management(PPM) Package Driver	1.0.0.49

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

sraziud79 — Tue, 25 Mar 2025 14:41:23 GMT

Could you post the links to inf files for these components? Maybe have it consolidated in one area.

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

Maximillia_D_Intel — Thu, 27 Mar 2025 21:32:10 GMT

Hi,

One option if you'd like - can you send me an email directly? I working with others to get access to information. Email: max.j.domeika@intel.com

Thanks,

Max

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

DPfrom603 — Thu, 11 Dec 2025 02:15:35 GMT

@sraziud79 Were you able to find these drivers? I am in the same boat. Picked up one of these dev kits @ Ignite and needed to reinstall. Struggling mightily to find the drivers!

Re: Need drivers for Intel AI PC Dev kit picked up at Microsoft Ignite

DPfrom603 — Thu, 11 Dec 2025 02:22:40 GMT

@Maximillia_D_Intel Can you still be of assistance here? Attached is the Intel SSU output. Thanks!