topic Re: reinstall windows 11 on AI PC Dev Kit from ignite in Intel AI PC Dev Kit Support

reinstall windows 11 on AI PC Dev Kit from ignite

rafp — Sun, 22 Feb 2026 08:17:25 GMT

Hi,

I'm stuck with installing windows 11.
Needed to reinstall the system, using usb-key with windows 11 25H2 image.
The setup is starting but stops.

error : stop code machine_check_exeception 0X9C

Is there any bios update available?

Re: reinstall windows 11 on AI PC Dev Kit from ignite

VijayChandrashekar — Tue, 24 Feb 2026 00:01:52 GMT

Could you let us know which HW do you have? Is it Intel AI PC Devkits or Khadas one?

Re: reinstall windows 11 on AI PC Dev Kit from ignite

VijayChandrashekar — Tue, 24 Feb 2026 00:03:12 GMT

Also make sure to provide steps you followed and actual error picture. Why was the upgrade needed?

Re: reinstall windows 11 on AI PC Dev Kit from ignite

rafp — Sat, 28 Feb 2026 16:47:42 GMT

Intel Version.
Product Description LNL AI DEV KIT, SYS+PKG, closed chass
Dk104

Re: reinstall windows 11 on AI PC Dev Kit from ignite

rafp — Sat, 28 Feb 2026 16:50:32 GMT

Because windows was not starting. I started with reinstall via usb (win11 25h2) iso.
During install it crash with the above error

Re: reinstall windows 11 on AI PC Dev Kit from ignite

VijayChandrashekar — Thu, 05 Mar 2026 19:01:03 GMT

We will help you if you ship us the device for update. This platform has custom image that needs to be flashed.

Send us an email with your details to ai_pc_developer@intel.com and we can take this up further there