topic Re:Need help in Intel® QuickAssist Technology (Intel® QAT)

Need help

Brandon186 — Sun, 31 Dec 2023 18:41:38 GMT

I'm trying to download updates and it's not letting me download any of the updates I've tried uninstalling and reinstalling I've tried repairing it and restarting and nothing is working ?

Re:Need help

Alberto_R_Intel — Mon, 01 Jan 2024 19:52:06 GMT

Brandon186, Thank you for posting in the Intel® Communities Support.

We will be more than glad to assist you with this matter.

In order for us to provide the most accurate assistance on this scenario, Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

Re:Need help

Alberto_R_Intel — Thu, 04 Jan 2024 20:23:20 GMT

Hello Brandon186, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?

Regards,

Albert R.

Intel Customer Support Technician

Re:Need help

Alberto_R_Intel — Wed, 10 Jan 2024 17:53:25 GMT

Hello Brandon186, Since we have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.

Regards,

Albert R.

Intel Customer Support Technician