DSA tool not worked

linus2026 — Sun, 24 May 2026 22:01:22 GMT

Hello.

I'm having trouble with your DSA tool for updating online drives. I've tried everything, uninstalled and reinstalled the tool, deactivated Norton 360, changed many browsers, and still get the same error. I'm attaching a screenshot. My operating system is Windows 11 and I have an Asus Vivo 15 laptop. This is what the Google Chrome console reports with F12. Than you.

JQMIGRATE: Migrate plugin loaded multiple times
dsa.js:8 DSA: DsaCore.Initializing(): Web app version: 25.4.35.1
dsa.js:8 DSA: DsaTranslate.loadTranslations(): Loading translations from /content/dam/support/us/en/include/dsa/25043501/translations/dsa-translations.json
dsa.js:8 DSA: DsaTranslate.finishLoadTranslationsForLocaleAsync(): Successfully loaded translations for us/en
dsa.js:8 DSA: DsaState.setAppFlowState(): App flow state changed from Starting to Scanning
127.0.0.1:28385/intel/v1.0/ping?id=100&jsver=25.4.35.1:1 Failed to load resource: net::ERR_SOCKET_NOT_CONNECTEDComprendi l'errore
VM147:2 Looking for utag_data.wa_prod_org_level value: support:intel-driver-support-assistant
intel-driver-support-assistant.html:1 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.Comprendi l'errore
commons-page.min.js:11517 Error @ intel.myAgsLinks: TypeError: Cannot read properties of undefined (reading 'initialize')
at Object.responseHandler (commons-page.min.js:11515:30)
at myToolsCallBack (commons-page.min.js:11615:19)
at <anonymous>:1:1
at Ta (jquery-standalone-3_6_0.min.js:22:432)
at e.globalEval (jquery-standalone-3_6_0.min.js:50:38)
at text script (jquery-standalone-3_6_0.min.js:188:476)
at ad (jquery-standalone-3_6_0.min.js:45:287)
at c (jquery-standalone-3_6_0.min.js:176:377)
at XMLHttpRequest.<anonymous> (jquery-standalone-3_6_0.min.js:187:263)
responseHandler @ commons-page.min.js:11517Comprendi l'avviso
commons-page.min.js:11326 Error @ agsroles.json GET
error @ commons-page.min.js:11326Comprendi l'avviso
127.0.0.1:28387/intel/v1.0/ping?id=100&jsver=25.4.35.1:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28389/intel/v1.0/ping?id=100&jsver=25.4.35.1:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28386/intel/v1.0/ping?id=100&jsver=25.4.35.1:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
dsa.js:8 DSA: DsaDetect.startCheckingServiceUrlsForPing(): Service not found on any port.
5Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure element '<URL>'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
intel-driver-support-assistant.html:1 Mixed Content: The page at 'https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:28385/intel/test.png'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
intel-driver-support-assistant.html:1 Mixed Content: The page at 'https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:28386/intel/test.png'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
intel-driver-support-assistant.html:1 Mixed Content: The page at 'https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:28387/intel/test.png'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
intel-driver-support-assistant.html:1 Mixed Content: The page at 'https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:28388/intel/test.png'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
intel-driver-support-assistant.html:1 Mixed Content: The page at 'https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html' was loaded over HTTPS, but requested an insecure element 'http://127.0.0.1:28389/intel/test.png'. This request was not upgraded to HTTPS because its URL's host is an IP address.Comprendi l'avviso
127.0.0.1:28388/intel/v1.0/ping?id=100&jsver=25.4.35.1:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28385/intel/test.png:1 Failed to load resource: net::ERR_SOCKET_NOT_CONNECTEDComprendi l'errore
127.0.0.1:28389/intel/test.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28388/intel/test.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28386/intel/test.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
127.0.0.1:28387/intel/test.png:1 Failed to load resource: net::ERR_CONNECTION_REFUSEDComprendi l'errore
dsa.js:8 DSA: DsaDetect.startCheckingServiceUrlsForImage(): Test image not loaded on any port.
dsa.js:8 DSA: DsaState.setAppFlowState(): App flow state changed from Scanning to Error
virtual-assistant.min.js:48 Object

topic DSA tool not worked in AI Tools from Intel

DSA tool not worked