topic Hey Paul, in Analyzers

VTune backend crashes

Paul_H_1 — Wed, 01 Apr 2020 07:18:52 GMT

VTune 2020 Profile crashes collecting the analysis..

Code compiled with VS2017 - 15.8.9

Do you have a later version I could try

Problem signature:
Problem Event Name:   BEX64
Application Name:   vtune-backend.exe
Application Version:   0.0.0.0
Application Timestamp:   5ddce9e2
Fault Module Name:   amplxe_msdia140.dll
Fault Module Version:   14.10.25017.0
Fault Module Timestamp:   58a64084
Exception Offset:   000000000009e819
Exception Code:   c0000417
Exception Data:   0000000000000000
OS Version:   6.1.7601.2.1.0.18.10
Locale ID:   1033
Additional Information 1:   2356
Additional Information 2:   2356dca811460826fcbf797f7d9cab81
Additional Information 3:   de98
Additional Information 4:   de98d53fa8c257268087b149a2719e54

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Hey Paul,

ArunJ_Intel — Thu, 02 Apr 2020 07:53:12 GMT

Hey Paul,

Vtune is available as

1)standalone version

2)As a part of system studio

3)As a part of oneAPI base kit.

Which among these are you using?

About your vtune application crashing could you please try profiling the sample matrix application that comes along with vtune and let us know if vtune crashes for the sample too. You can find the sample application in the below path.

<install-dir>\samples\en\C++\matrix

Thanks

Arun

Paul,

Denis_M_Intel — Thu, 02 Apr 2020 08:06:13 GMT

Paul,

Can you rebuild your code with the /DEBUG:FULL option and try VTune with it?

Hey Paul,

ArunJ_Intel — Mon, 06 Apr 2020 13:33:25 GMT

Hey Paul,

Have you tried out the steps we have provided. Do they resolve your issue?

Thanks

Arun Jose

Hey Paul,

ArunJ_Intel — Mon, 13 Apr 2020 08:11:10 GMT

Hey Paul,

We are closing this case assuming the solution provided helps. Please feel free to raise a new thread in case of further issues

Thanks

Arun Jose