topic Re: Can not launch intel VTune Profiler 2021.2 in Windows 10 in Analyzers

Can not launch intel VTune Profiler 2021.2 in Windows 10

Ken3150 — Thu, 13 May 2021 02:37:38 GMT

Hello

I cannot launch profiler in gui mode on my Windows.

The app shows its logo, but closes within a few seconds.

I've tried to open it in the console.

"vtune" worked perfectly, but "vtune-gui" showed the message below.

"Node.js HTTP port is not availableFailedTo Access Critical Module"

Any help is appreciated.

Thank you.

Ken

Re: Can not launch intel VTune Profiler 2021.2 in Windows 10

Nick_F — Fri, 14 May 2021 01:26:28 GMT

I am getting the exact same issue - VTune Profiler 2021.2, Windows 10 version 1909.

Running vtune-gui --log-to-console --log-level=debug returns the "port not available" line in Ken's post, as follows:

PowerShell wrote:

PS C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64> .\vtune-gui.exe --log-to-console --log-level=debug
PS C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64>
error: [Error: ENOENT: no such file or directory, open 'C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64\-1'] {
errno: -4058,
code: 'ENOENT',
syscall: 'open',
path: 'C:\\Program Files (x86)\\Intel\\oneAPI\\vtune\\2021.2.0\\bin64\\-1'
}
Node.js HTTP port is not availableFailedTo Access Critical Module

Re: Can not launch intel VTune Profiler 2021.2 in Windows 10

Stas-Neverov-Intel — Fri, 14 May 2021 07:20:36 GMT

Hi,

VTune GUI requires IPv4 and the loopback adapter. Please check that none of those is disabled:

ping 127.0.0.1

or:

netsh interface IPv4 show interfaces

The last command should list Loopback interface and the state should be Connected, like this:

Idx Met MTU State Name --- ---------- ---------- ------------ --------------------------- 1 75 4294967295 connected Loopback Pseudo-Interface 1

Re: Can not launch intel VTune Profiler 2021.2 in Windows 10

Nick_F — Fri, 14 May 2021 07:49:36 GMT

Hello,

I have run both commands and can verify that there does not appear to be a problem.

Pinging localhost gives the expected, <1ms 0% loss result, while the IPv4 interfaces list the Loopback interface you described (numbers match exactly).

Re: Can not launch intel VTune Profiler 2021.2 in Windows 10

Ken3150 — Fri, 14 May 2021 10:49:57 GMT

Thank you for your reply.

I just ran both commands and got exactly same results as Nick mentioned.

Re: Can not launch intel VTune Profiler 2021.2 in Windows 10

JananiC_Intel — Tue, 25 May 2021 13:06:27 GMT

Hi,

Thanks for the update.

We were not able to reproduce your issue.So could you share your complete error log as a separate file?

In the meantime you can also install and try the latest standalone vtune profiler 2021.3.0 from https://software.intel.com/content/www/us/en/develop/articles/oneapi-standalone-components.html#vtune

Regards,

Janani Chandran

Re:Can not launch intel VTune Profiler 2021.2 in Windows 10

JananiC_Intel — Wed, 02 Jun 2021 06:09:50 GMT

Hi,

Is your issue resolved?

If not could you share the complete error log?

Regards,

Janani Chandran

Re:Can not launch intel VTune Profiler 2021.2 in Windows 10

JananiC_Intel — Thu, 10 Jun 2021 05:58:05 GMT

Hi,

We assume that your issue is resolved.If you need any additional information, please submit a new question as this thread will no longer be monitored.

Regards,

Janani Chandran