topic Re: FlexLM server change in Analyzers

FlexLM server change

nemi83 — Tue, 27 Oct 2009 10:32:50 GMT

Hello!

The isn.support told me to publish my issue in this forum. My organization is using Intel VTune via FlexLM on Windows. Due a hardware error we had to use another server as FlexLM Server and so I need a new licence file with the now changed host name and MAC address.

I hope an Intel representative is able to help me, because the isn.support, the Intel hotline and my reseller couldnt.

Best Regards!

Re: FlexLM server change

greg_andersonintel_c — Thu, 29 Oct 2009 16:52:48 GMT

Quoting - nemi83

Please contact me direct at greg.anderson@intel.com

Re: FlexLM server change

Lina_L_Intel — Fri, 30 Oct 2009 02:18:03 GMT

Greetings,

You are entitled to change the host information by yourself if you are the license owner.
Please do the steps in the article at
http://software.intel.com/en-us/articles/change--serverhost-data-node-locked-or-floating-license.
If you are not the license owner, please ask the license owner to follow the steps above.
Please let us know if you have any further questions.
Thank you.

Lina

Re: FlexLM server change

nemi83 — Fri, 30 Oct 2009 12:02:12 GMT

Thx -> solved :)

Re: FlexLM server change

Lina_L_Intel — Mon, 02 Nov 2009 02:59:08 GMT

Quoting - nemi83

Thx -> solved :)

Great! Thanks for your update.

Lina