topic Re:Far cry 6 graphics missing in Intel® Arc™ Discrete Graphics

Far cry 6 graphics missing

blitser — Fri, 06 Jan 2023 13:40:47 GMT

Hello

I have been running the built in benchmark, and notice when the plane flies over, it does not show vaper trials, I don't how many other graphics are missing in the game, or this has an impacted on the benchmark.

Benchmark was run at 1080P Ultra, with FSR on or off, and with other graphic cards from Nvidia and AMD.

Benchmark was run on the Intel A770 16g edition, with latest driver 4032 with graphics missing.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Tue, 10 Jan 2023 05:43:45 GMT

Hello blitser,

Thank you for contacting Intel Technical Support for graphics.

We are sorry to hear you experience problems with Far cry 6 graphics missing with Intel® Arc™ A770 Graphics. We are glad to assist.

Check any game/program updates or try a reinstallation of the game software.

Does it happen with Intel® Graphics Beta Driver 31.0.101.3975 (download go to website https://www.intel.com/content/www/us/en/download/729157/intel-arc-graphics-windows-dch-driver-beta.html )

Thank you for choosing Intel.

Best regards,

Luis A.

Intel Customer Support Technician.

Re: Re:Far cry 6 graphics missing

blitser — Wed, 11 Jan 2023 20:26:26 GMT

hello, thanks for getting back to me, I did answer earlier, but email can not be sent. It came back as postmaster bug

I have tried the new beta driver and changed the setting form. low, medium, high and ultra. And I have tested it with 8 other graphic cards, it only goes wrong on the Intel card, Its not a buggy graphic, it just does not show the graphic, like a feature has been turned off, I will tested it another pc, and installation tomorrow.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Thu, 12 Jan 2023 18:14:07 GMT

Hello blitser,

Thank you for the update.

Did you check the game for updates or try a reinstallation of the game software?

What's the second system hardware/software? and tested outcome?

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Wed, 18 Jan 2023 23:45:07 GMT

Hello blitser,

I have not heard back from you about your inquiry, would like to know if you need further assistance?

Best regards,

Luis A.

Intel Customer Support Technician.

Re: Re:Far cry 6 graphics missing

blitser — Thu, 19 Jan 2023 14:33:25 GMT

Hello

I have tried 2 systems and reinstalled game, graphics are missing on both systems.

The second system is an AMD 5600G system, 16Gigs Ram 4Tb hard disk. Kingston 500Gig boot drive, also has BAR on.

both running windows 11, with OS and game. fully up to date.

Note only software on pc is the OS and game launcher and game, no other APP software runs in the background.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Fri, 20 Jan 2023 02:31:18 GMT

Hello blitser,

Thank you for the information, I am checking this further. I will post updates soon.

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Fri, 20 Jan 2023 02:38:42 GMT

Hello blitser,

I wonder about the following,

Try a clean Installation of Intel® Graphics Drivers in Windows ((manual step-by-step walkthrough click here) or checkmark the box from the downloaded .exe driver installer window) with drivers

Intel® Graphics Driver 31.0.101.4032 (download go to website https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html? )

Intel® Graphics Beta Driver 31.0.101.4034 (download go to website https://www.intel.com/content/www/us/en/download/729157/intel-arc-iris-xe-graphics-beta-windows.html )

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Thu, 26 Jan 2023 08:01:52 GMT

Hello blitser,

Thank you for the updated information.

Upon checking, I wonder if you require further assistance? Did you complete the additional recommended steps?

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Wed, 01 Feb 2023 04:59:10 GMT

Hello blitser,

About Far cry 6 graphics missing with Intel® Arc™ A770 Graphics. I have not heard back from you about your inquiry and recommended steps outcome. If you need further assistance, please post a new question as this thread will no longer be monitored.

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Fri, 03 Feb 2023 07:44:02 GMT

Hello blitser,

Upon checking, there is the most recent driver, please try it out. Intel® Graphics Driver 31.0.101.4091 (For download go to website https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html? )

I will remain attentive in case you tell us the outcome.

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Wed, 08 Feb 2023 04:22:04 GMT

Hello blitser,

I was checking your case and would like to know if you need further assistance?

Were you able to resolve the issue with the steps provided?

Best regards,

Luis A.

Intel Customer Support Technician.

Re:Far cry 6 graphics missing

LuisGustav_A_Intel — Sat, 11 Feb 2023 00:15:56 GMT

Hello blitser

We have not heard back from you about the last recommended driver outcome for Far cry 6 graphics so this thread will no longer be monitored. If you need further support, please post a new question to provide assistance.

Thank you for choosing Intel.

Best regards,

Luis A.

Intel Customer Support Technician.