topic Re:Should i uninstall Intel Arc Control in my ASUS laptop? in Intel® Arc™ Discrete Graphics https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448827#M1122 <P>Hello ongthantoancong,</P><P><BR /></P><P><BR /></P><P>Thank you for posting on the Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> communities.&nbsp;&nbsp;</P><P><BR /></P><P>I am sorry to hear that you are having lag issues with Intel® Arc Control, please answer the following questions to have a better understanding:</P><P><BR /></P><UL><LI>Why do you think Intel® Arc Control is the one causing the lag issue?</LI><LI>Take a video of the issue with Intel® Arc Control installed and after uninstallation.</LI><LI>It is your decision if you want to keep Intel® Arc Control or uninstall it and it is possible with the following steps:</LI></UL><P><BR /></P><OL><LI>Press the Windows key.</LI><LI>Click on settings.</LI><LI>Select Apps and then select Apps &amp; features.</LI><LI>Search for Intel® Arc™ Control software.</LI><LI>Click on it and select the option to uninstall.</LI></OL><P><BR /></P><P><BR /></P><P>Regards,&nbsp;&nbsp;</P><P><BR /></P><P>Andres P.&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Fri, 20 Jan 2023 21:18:52 GMT Andres_Intel 2023-01-20T21:18:52Z Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448600#M1092 <P>Intel Arc Control app makes my laptop lag, should I uninstall it or not?</P> <P> </P> <P>&nbsp;</P> <P> </P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot (1).png" style="width: 400px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/37274iB17A1DA0AF71F5B9/image-size/medium/is-moderation-mode/true?v=v2&amp;px=400&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="Screenshot (1).png" alt="Screenshot (1).png" /></span></P> <P> </P> Fri, 20 Jan 2023 04:48:03 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448600#M1092 ongthantoancong 2023-01-20T04:48:03Z Re:Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448827#M1122 <P>Hello ongthantoancong,</P><P><BR /></P><P><BR /></P><P>Thank you for posting on the Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> communities.&nbsp;&nbsp;</P><P><BR /></P><P>I am sorry to hear that you are having lag issues with Intel® Arc Control, please answer the following questions to have a better understanding:</P><P><BR /></P><UL><LI>Why do you think Intel® Arc Control is the one causing the lag issue?</LI><LI>Take a video of the issue with Intel® Arc Control installed and after uninstallation.</LI><LI>It is your decision if you want to keep Intel® Arc Control or uninstall it and it is possible with the following steps:</LI></UL><P><BR /></P><OL><LI>Press the Windows key.</LI><LI>Click on settings.</LI><LI>Select Apps and then select Apps &amp; features.</LI><LI>Search for Intel® Arc™ Control software.</LI><LI>Click on it and select the option to uninstall.</LI></OL><P><BR /></P><P><BR /></P><P>Regards,&nbsp;&nbsp;</P><P><BR /></P><P>Andres P.&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Fri, 20 Jan 2023 21:18:52 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448827#M1122 Andres_Intel 2023-01-20T21:18:52Z Re: Re:Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448890#M1129 <P>When I hide a window it lags, video recording doesn't lag, playing games loses a few FPS. Should I remove it as well?<BR /><STRONG>My video card is Iris Xe</STRONG></P> Sat, 21 Jan 2023 03:11:12 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1448890#M1129 ongthantoancong 2023-01-21T03:11:12Z Re:Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1449410#M1177 <P>Hello ongthantoancong,</P><P><BR /></P><P><BR /></P><P>Thank you for your response. It has been really helpful.</P><P><BR /></P><P>Please answer the questions below to continue with the troubleshooting:</P><P><BR /></P><UL><LI>Does the low FPS issue happen when Intel® Arc Control is running?</LI><LI>I understand the computer does not lag when you are recording, but are you able to take a video while playing a game or running something that causes the lag issue?</LI><LI>Download, run, save and attach the report for the following tool:&nbsp;</LI></UL><P><A href="https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html" target="_blank">https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html</A></P><P><BR /></P><P>You can find the steps on the link:&nbsp;</P><P><A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" target="_blank">https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html</A></P><P><BR /></P><P><BR /></P><P>Regards,&nbsp;&nbsp;</P><P><BR /></P><P>Andres P.&nbsp;</P><P>Intel Customer Support Technician&nbsp;</P><BR /> Mon, 23 Jan 2023 22:00:04 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1449410#M1177 Andres_Intel 2023-01-23T22:00:04Z Re:Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1450503#M1301 <P>Hello ongthantoancong,</P><P><BR /></P><P>&nbsp;</P><P>Were you able to check the previous post?&nbsp;&nbsp;</P><P>Let us know if you still need assistance.&nbsp;&nbsp;&nbsp;</P><P><BR /></P><P><BR /></P><P>Best regards,</P><P><BR /></P><P>Andres P.&nbsp;&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Thu, 26 Jan 2023 21:46:46 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1450503#M1301 Andres_Intel 2023-01-26T21:46:46Z Re:Should i uninstall Intel Arc Control in my ASUS laptop? https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1451847#M1401 <P>Hello ongthantoancong,</P><P><BR /></P><P><BR /></P><P>We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.&nbsp;&nbsp;</P><P><BR /></P><P>&nbsp;</P><P>Best regards,&nbsp;</P><P><BR /></P><P>Andres P.&nbsp;&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Tue, 31 Jan 2023 17:32:31 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Should-i-uninstall-Intel-Arc-Control-in-my-ASUS-laptop/m-p/1451847#M1401 Andres_Intel 2023-01-31T17:32:31Z