https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1562922#M11589 <P>Hello linai</P> <P>&nbsp;</P> <P>请注意，我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复，因此可能存在一些翻译不准确的情况。</P> <P>&nbsp;</P> <P>Thank you for posting on the &nbsp;Intel® ARC™ Graphics.</P> <P>&nbsp;</P> <P>Please retest by installing your current driver using <A href="https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html" target="_blank" rel="noopener noreferrer">Display Driver Uninstaller</A>, and updating to the latest driver version <A href="https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html" target="_blank" rel="noopener noreferrer">31.0.101.5085</A>.</P> <P>&nbsp;</P> <P>If the issue persists, please share with us a report from the <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" target="_blank" rel="noopener noreferrer">Intel® System Support</A>, to get more details of your configuration.</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>&nbsp;</P> <P>Hugo O.</P> <P>Intel Customer Support Technician.</P> <P>&nbsp;</P> Mon, 15 Jan 2024 16:41:29 GMT Hugo_Intel 2024-01-15T16:41:29Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1560509#M11428 <P>a750游玩漫威银河护卫队时打开游戏提示驱动程序比支持的版本旧，无视进入游戏后发生崩溃蓝屏，显卡驱动版本是<SPAN>31.0.101.5084_101.5122 WHQL Certified</SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(13).png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/50012iF04D8DC5E7B69A02/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="屏幕截图(13).png" alt="屏幕截图(13).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(14).png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/50013i8A14F73ED023457E/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="屏幕截图(14).png" alt="屏幕截图(14).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图(15).png" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/50015i1692B5743173DE0A/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="屏幕截图(15).png" alt="屏幕截图(15).png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B852AD15A4B329D052959645F4DFA480.jpg" style="width: 999px;"><img src="https://community.intel.com/t5/image/serverpage/image-id/50014iAC428425FF8EC9A0/image-size/large/is-moderation-mode/true?v=v2&amp;px=999&amp;whitelist-exif-data=Orientation%2CResolution%2COriginalDefaultFinalSize%2CCopyright" role="button" title="B852AD15A4B329D052959645F4DFA480.jpg" alt="B852AD15A4B329D052959645F4DFA480.jpg" /></span></P> Sat, 06 Jan 2024 13:28:47 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1560509#M11428 linai 2024-01-06T13:28:47Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1562922#M11589 <P>Hello linai</P> <P>&nbsp;</P> <P>请注意，我只能用英语为您提供支持。我使用网络翻译工具来翻译此回复，因此可能存在一些翻译不准确的情况。</P> <P>&nbsp;</P> <P>Thank you for posting on the &nbsp;Intel® ARC™ Graphics.</P> <P>&nbsp;</P> <P>Please retest by installing your current driver using <A href="https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html" target="_blank" rel="noopener noreferrer">Display Driver Uninstaller</A>, and updating to the latest driver version <A href="https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html" target="_blank" rel="noopener noreferrer">31.0.101.5085</A>.</P> <P>&nbsp;</P> <P>If the issue persists, please share with us a report from the <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html" target="_blank" rel="noopener noreferrer">Intel® System Support</A>, to get more details of your configuration.</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>&nbsp;</P> <P>Hugo O.</P> <P>Intel Customer Support Technician.</P> <P>&nbsp;</P> Mon, 15 Jan 2024 16:41:29 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1562922#M11589 Hugo_Intel 2024-01-15T16:41:29Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1564089#M11674 <P>Hello linai</P><P><BR /></P><P>Were you able to test the game with our latest driver? If the issue persists, please share with us the information we requested in ur previous post.</P><P><BR /></P><P>Best Regards, </P><P><BR /></P><P>Hugo O.</P><P>Intel Customer Support Technician.</P><BR /> Thu, 18 Jan 2024 19:36:35 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1564089#M11674 Hugo_Intel 2024-01-18T19:36:35Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1565516#M11771 <P>Hello linai</P><P><BR /></P><P>We have not received a response from you for a while so we will no longer monitor this thread. We hope that updating to our latest driver helped you resolve the crashes in Guardians of the Galaxy. Feel free to open a new topic in case you need further assistance.</P><P><BR /></P><P>Best Regards, </P><P><BR /></P><P>Hugo O.</P><P>Intel Customer Support Technician.</P><BR /> Tue, 23 Jan 2024 19:41:16 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/%E6%BC%AB%E5%A8%81%E9%93%B6%E6%B2%B3%E6%8A%A4%E5%8D%AB%E9%98%9F%E5%B4%A9%E6%BA%83%E4%BB%A5%E5%8F%8A%E6%8F%90%E7%A4%BA%E9%A9%B1%E5%8A%A8%E8%BF%87%E4%BD%8E/m-p/1565516#M11771 Hugo_Intel 2024-01-23T19:41:16Z