topic Re:ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234 in Intel® Arc™ Discrete Graphics

ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234

Radbod — Sat, 03 Feb 2024 00:10:16 GMT

As soon as ive installed the newest Drivers, MW III crashes every Game! If i fall back to gfx_win_101.5085_101.5122 it doesnt crashes but again has texture flickers.

Win11 newest Build

i5 12400f

610mhp Motherboard

32GB Ram

1TB SSD

All drivers Up to date.

Re:ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234

ACarmona_Intel — Wed, 07 Feb 2024 22:34:16 GMT

Hello Radbod,

Thank you so much for posting in our Intel communities.

We understand that you are having issues when playing MW III, as each time you play, the game crashes.

Based on our research, here are the possible reasons why the issue has occurred:

outdated graphics drivers,
incompatible software,
or corrupted game files.
System requirement issues.

In regards to that, please follow the troubleshooting steps outlined in the links below for a possible solution.

Troubleshooting Flickering, Crashing, and Other Common Game Issues on Intel® Graphics
- https://www.intel.com/content/www/us/en/support/articles/000005746/graphics.html
Why Modern Warfare 3 Crash and How to Fix It:
- https://www.lagofast.com/en/blog/fix-modern-warfare-3-crash/ [third party link]

Please let us know the result of the troubleshooting steps that you are about to perform so we can decide what we can do next.

If the issue still persists, please provide your SSU so we can further investigate it.

How to get the Intel® System Support Utility Logs on Windows*
- https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Thank you, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234

ACarmona_Intel — Tue, 13 Feb 2024 06:05:39 GMT

Hello Radbod,

We are checking in with you on the energy-saving issue we are having in case you have any additional queries or require further explanation. Please know that we would be happy to assist you if you have any.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234

ACarmona_Intel — Fri, 16 Feb 2024 04:30:10 GMT

Hello Radbod,

We are checking in with you on the energy-saving issue that we have, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:ARC 770 MWIII crashes with newest Drivers 31.0.101.5186/31.0.101.5234

ACarmona_Intel — Fri, 16 Feb 2024 05:29:58 GMT

Hello Radbod,

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead.

Best regards,

Carmona A.

Intel Customer Support Technician