topic Re: CS2 crashes in Intel® Arc™ Discrete Graphics

CS2 crashes

Bandit8623 — Sat, 09 Mar 2024 02:27:28 GMT

cs2 crashes. game just closes no error. 5333 driver. same happens for valorant. driver 5194 no crashes

1440p

Re: CS2 crashes

Bandit8623 — Sat, 09 Mar 2024 03:22:16 GMT

adding another

Re: CS2 crashes

Bandit8623 — Sat, 09 Mar 2024 04:30:53 GMT

another

Re: CS2 crashes

RonaldM_Intel — Wed, 13 Mar 2024 14:28:40 GMT

Hi @Bandit8623

Sorry for answering until now... it has been a busy week.

Have you experienced any other crash on CS2 since then? The reason I'm asking is because I have been testing and benchmarking CS2 for a while now and haven't experienced any crash yet (not even on 101.5333). Is it crashing more often on any map or game mode?

By the way, I analyzed the dump files you submitted (thanks by the way!) and from the 3 dumps:

1. crash_cs2.exe_20240308221419_1.dmp -> failure occurred with 'engine2.dll' component.
FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_engine2.dll!Unknown

2. crash_cs2.exe_20240308211156_1.dmp -> failure occurred with 'rendersystemdx11.dll' component.
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_rendersystemdx11.dll!Unknown

3. crash_cs2.exe_20240308200045_1.dmp -> failure occurred with 'igd10umt64xe.dll' component.
FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_igd10umt64xe.DLL!Unknown

Out of the 3 only 1 crash is related to a driver component (igd10umt64xe.dll) so I'll look into it but it might have been due to an incorrect app call. The other 2 crashes are related to the application itself so there may be more happening there. Have you reinstalled the game?

Best Regards,

Ronald M.

Re: CS2 crashes

Bandit8623 — Thu, 14 Mar 2024 11:51:44 GMT

@RonaldM_Intel

thanks for looking into. I will do some game reloading and pc stability tests in the next few days. since valorant is crashing too its possible i have a hardware stability elsewhere. ill update when i know more

thx

Re: CS2 crashes

Bandit8623 — Sat, 16 Mar 2024 13:49:24 GMT

@RonaldM_Intel

Looks like i had unstable ram in my pc. ran prime95 on ram test and got errors in 20min. i since have rectified the ram. my guess this was the crash reasons. ill know more over the weekend as i have some val and cs matches this sunday.

thanks

Re: CS2 crashes

Bandit8623 — Wed, 20 Mar 2024 03:57:11 GMT

@RonaldM_Intel

CONFIRMED no crashing since fixing ram stability.