topic Re: Intel A770 Discord Stream in Intel® Arc™ Discrete Graphics

Intel A770 Discord Stream

Honnop — Thu, 28 Mar 2024 10:43:12 GMT

Hello,

When trying to stream a game or even stream my normal screen to a Discord call, Discord crashes nearly instantly, is this a Discord problem or can I fix this ?

Thank you in advance

Re: Intel A770 Discord Stream

VonM_Intel — Thu, 04 Apr 2024 04:24:38 GMT

Hi, Honnop.

Thank you for posting in our Community.

Streaming issues with Discord are not uncommon and can arise from a variety of sources. Could you verify if Discord was operating smoothly before this problem emerged? Also, have you made any recent changes or tweaks to your settings? Ensuring that your graphics driver is up-to-date is crucial; you can find the latest update here. Additionally, check if you're running the latest version of Discord, as an outdated application can often lead to crashes. Furthermore, updating your motherboard's firmware could potentially fix the issue.

To delve deeper, I'd like to verify specific details such as your processor, graphics card model, drivers, and any system errors. The Intel SSU tool is designed to collect such information about your system's configuration, which could be instrumental in diagnosing the root cause of this issue.

Best Regards,

Von M.

Intel Customer Support Technician

Re: Intel A770 Discord Stream

VonM_Intel — Thu, 18 Apr 2024 07:35:19 GMT

Hi, Honnop.

I trust you're doing well.
I have not heard back from you, we will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,
Von M.
Intel Customer Support Technician