https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1604381#M14725 <P>Hi, FIKI.</P><P>I hope you are doing fine.</P><P>Could you please confirm if you've reviewed the earlier post?</P><P>We're here to help if you need further support.</P><P><BR /></P><P>Best regards,</P><P>Von M.</P><P>Intel Customer Support Technician</P><BR /> Thu, 06 Jun 2024 06:57:21 GMT VonM_Intel 2024-06-06T06:57:21Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1598108#M14284 <P>Hello, I have a problem with the game Detroit Becomes Human, I am using Arc A770 graphics card, the latest driver (31.0.101.5518), I can play the game before, and in some scenes there will be frame drops and stuttering, but now I can't enter the game, and there will be a flashback. Can this be solved, and if so, how can I help you solve it?</P> Thu, 16 May 2024 03:39:58 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1598108#M14284 FIKI 2024-05-16T03:39:58Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1602231#M14580 <P>Hi,&nbsp;FIKI.</P> <P>Thank you for posting in our Community.</P> <P>You mentioned that previously you were able to access the game, although with some frame drops and stuttering in certain scenes. However, you are now encountering difficulties accessing the game, accompanied by flashbacks. This could potentially be attributed to graphics or in-game issues. To further investigate, I'd like to know about any recent changes to your hardware or software configurations leading up to this issue.</P> <P>&nbsp;</P> <P>Furthermore, while knowing your graphics model and driver start is helpful, additional details about your system configuration would be beneficial. Could you please run the <A href="https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html#:~:text=Download%20Intel%C2%AE%20System%20Support,Click%20Scan." target="_blank" rel="noopener noreferrer">Intel SSU report</A> and provide the results? This will allow us to verify crucial information such as your OS build, driver version, and any logged errors at the system level.&nbsp;If you've conducted any additional tests, please share the details with me to ensure we avoid redundant efforts.</P> <P>&nbsp;</P> <P>Looking forward to your response. Have a nice day!</P> <P>Best regards,</P> <P>Von M.</P> <P>Intel Customer Support Technician</P> Thu, 30 May 2024 05:01:01 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1602231#M14580 VonM_Intel 2024-05-30T05:01:01Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1604381#M14725 <P>Hi, FIKI.</P><P>I hope you are doing fine.</P><P>Could you please confirm if you've reviewed the earlier post?</P><P>We're here to help if you need further support.</P><P><BR /></P><P>Best regards,</P><P>Von M.</P><P>Intel Customer Support Technician</P><BR /> Thu, 06 Jun 2024 06:57:21 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1604381#M14725 VonM_Intel 2024-06-06T06:57:21Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1606067#M14827 <P>Hello FIKI,</P><P><BR /></P><P>We have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.</P><P><BR /></P><P>Best regards,</P><P>Norman S.</P><P>Intel Customer Support Engineer</P><BR /> Wed, 12 Jun 2024 09:27:30 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/Game-abnormal-problem-feedback/m-p/1606067#M14827 NormanS_Intel 2024-06-12T09:27:30Z