topic Re:Issues with A770 in Eve online in Intel® Arc™ Discrete Graphics

Issues with A770 in Eve online

Jbresky — Wed, 01 Feb 2023 20:58:25 GMT

The last two driver updates including the one lanched today feb 1st 2023 have caused the suns in the systems to disapear as soon as it shows up on the screen. You still get some lightening effects on the ship and other objects but the main light the suns give out is gone.

Re: Issues with A770 in Eve online

addelucas123 — Wed, 01 Feb 2023 21:11:59 GMT

And also correct problem and at the same time the red dead redemption 2 performance in DirectX 12 that I don't know how much it starts to correct

Re:Issues with A770 in Eve online

Hugo_Intel — Thu, 02 Feb 2023 20:22:14 GMT

Hello Jbresky

Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to play Eve Online on your system.

Could you please test an older version of the driver and confirm if the issue gets resolved? You can try the driver version 30.0.101.3490. This is only for diagnostic purposes.

Also, please share with us the following information:

Is Resizable BAR enabled on your system?
Attach screenshots of the graphics settings that you are using.
Attach a short video or screenshots showing the issue.
Create a log file with the Intel® System Support Utility and attach it.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re:Issues with A770 in Eve online

Hugo_Intel — Wed, 08 Feb 2023 00:30:25 GMT

Hello Jbresky

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Hugo O.

Intel Customer Support Technician.