topic fan problem in Intel® Arc™ Discrete Graphics

fan problem

Emanueledes — Mon, 29 Jul 2024 23:04:35 GMT

Hi, I just installed my computer with the INTEL a750 graphics card and I notice that the fans turn on and off every 3 seconds. what's the problem?

Re:fan problem

SJohn_Intel — Wed, 31 Jul 2024 10:53:18 GMT

Hello Emanueledes,

Upon reviewing the issue, you are experiencing; I would like to confirm whether you have updated the driver for your Intel Arc A750 graphics card.

For your convenience, you can download the latest drivers from the following link:

Intel Arc A750 Graphics Driver Downloads

Please ensure that you have the most recent driver installed, as this can often resolve various performance issues.

Additionally, to better understand your system's configuration, we kindly request that you download the Intel® System Support Utility for Windows* software.

You can find the download link here:

Intel® System Support Utility for Windows*

Here’s a quick guide on using the Intel SSU:

Download and launch SSU.exe.
Check the box for "Everything."
Click "Scan."
When the scanning is complete, click "Next."
Click "Save."

Please send the saved file to us. This information will greatly assist us in diagnosing and addressing the specific concerns with your system.

Additionally, could you please let us know if the issues you’re experiencing occur only when using specific applications or if they also happen while the system is idle?

If you need any assistance with the driver update or have any further questions, please don’t hesitate to let us know. We’re here to help.

Best regards,

John Craig S.

Intel Customer Support Technician

Re:fan problem

DeancR_Intel — Wed, 21 Aug 2024 04:54:26 GMT

Hello Emanueledes,

I would like to know if you tried the recommendations on the previous message.

Best regards,

Dean Clyte R.

Intel Customer Support Technician

Re:fan problem

DeancR_Intel — Sun, 25 Aug 2024 21:57:26 GMT

Hi Emanueledes,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician