topic Re: RE Engine games crashing with Fatal D3D error in Intel® Arc™ Discrete Graphics

RE Engine games crashing with Fatal D3D error

PKD-NeXuS — Sat, 13 Jul 2024 07:08:13 GMT

Hello,

Dragon's Dogma 2 and the demo version of Kunitsu-Gami (both running on Capcom's RE engine) do crash on start-up with Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006).

My 770 LE is on the latest Arc drivers 5762 and my system has no overclocking. I've attached crash reports from both games.

I've been playing Dragon's Dogma 2 on my Arc 770 LE before, so I don't know if it's an error from more recent drivers only.

Thanks in advance.

Re: RE Engine games crashing with Fatal D3D error

PKD-NeXuS — Sat, 13 Jul 2024 10:06:54 GMT

Same error 0x887a0006 appears in Tintin Reporter - Cigars of the Pharao during loading screen mid-game. Runs flawless up until this point.

Re: RE Engine games crashing with Fatal D3D error

PKD-NeXuS — Sat, 13 Jul 2024 13:33:10 GMT

So, I got Dragon's Dogma 2 to run again with driver 5522 (WHQL), but Kunitsu-Gami still runs into the same Fatal D3D Error with this older driver.

Seems like the RE engine support of Arc is still spotty.

Re: RE Engine games crashing with Fatal D3D error

AceOfSpades45682 — Wed, 17 Jul 2024 04:47:13 GMT

@PKD-NeXuS have you tried the game in a compatibility mode? In the search box on the taskbar, type the name of the program or app you want to troubleshoot. Select and hold (or right-click) it, and then select Open file location. Select and hold (or right-click) the program file, select Properties, and then select the Compatibility tab.

Have you tried reinstalling the games that are affected like the demo version of Kunitsu-Gami and the Tintin Reporter - Cigars of the Pharaoh? you can visit this steam community link Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006) & Fatal Error: Direct3d

Tyler...

Re: RE Engine games crashing with Fatal D3D error

PKD-NeXuS — Wed, 31 Jul 2024 16:41:05 GMT

So WHQL 32.0.101.5768 works with Kunitsu-Gami (full game), but DD2 once again doesn't work.

Even with a registry edit (create TdrLevel) doesn't help with Dragon's Dogma 2 as the game doesn't crash anymore, but it's taking forever to load the main menu.

Still working with good old driver 5522 though...

It's really getting frustrating to post updates here to no reaction or effect.

Re: RE Engine games crashing with Fatal D3D error

AI_Legion — Wed, 31 Jul 2024 18:33:50 GMT

Not really contributing that much here but my BiFrost A770 doesn't have any issues with actual Resident Evil titles, last I checked.

I'm wondering if this issue affects Resident Evil titles for you.

I understand the frustration. They are listening and looking into this stuff, its just that they're really really really slow with actually pushing fixes.

Will try to get ahold of those RE Engine games for testing.

Re: RE Engine games crashing with Fatal D3D error

nnnaomi — Tue, 15 Oct 2024 02:47:52 GMT

I also can't get past the main menu in Dragon's Dogma 2. I'm on A770, 32.0.101.6078. I last played on 7/21/2024

Re: RE Engine games crashing with Fatal D3D error

nnnaomi — Wed, 16 Oct 2024 04:39:25 GMT

Update: I installed the beta driver 32.0.101.6083 and I was able to get through the menu and play the game