topic Re: Re:A770M support in Intel® Arc™ Discrete Graphics

A770M support

byclear — Sun, 01 Sep 2024 10:04:45 GMT

12th Gen Intel® Core™ i7-12700

Intel® Iris® Xe GraphicsIntel®

Arc™ A770M Graphics

32.0.101.5972

2024-08-19

I am using NUC12SNKi72, A770M graphics card driver. Does it provide command line temperature monitoring? For example, nvidia-smi command instead of opening exe. I really need this function, please help.

Re:A770M support

AlfredoS_Intel — Fri, 06 Sep 2024 02:37:27 GMT

Hi Byclear,

Thank you for posting in Intel® Communities.

Please allow us some time to check on this. We will get back to you once we have an update.

Best Regards,

Alfred S

Intel Customer Support Technician

Re:A770M support

AlfredoS_Intel — Tue, 10 Sep 2024 09:46:02 GMT

Hi Byclear,

Thank you for waiting for our update.

Our engineers advised that your planned procedure can be achieved through PresentMon Console Application. Please note though that we cannot guide you on how to use this application as it is an open source and a developer application.

We hope for your understanding on the matter.

We look forward to your feedback regarding our post.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re: A770M support

byclear — Wed, 11 Sep 2024 04:09:35 GMT

You are not answering the question. I need the same command line as Nvidia. Please provide the command line directly. For example, nvidia-smi

Re: Re:A770M support

byclear — Wed, 11 Sep 2024 04:12:52 GMT

You guys are not answering the question. What I need is the same command line as Nvidia. Please provide the command line directly. For example, nvidia-smi. Intel Power Gadget has also stopped updating. The Intel project manager of PCM asked me to consult the graphics card community.

Re: Re:A770M support

byclear — Wed, 11 Sep 2024 04:13:50 GMT

You are not AI-oriented at all. This is very disappointing. I used the usual tools. I couldn't get the temperature. PresentMon is a tool for capturing and analyzing the performance of graphics applications. It does not provide the function of directly obtaining the hardware temperature. Please be more professional

Re:A770M support

AlfredoS_Intel — Thu, 12 Sep 2024 04:34:32 GMT

Hi Byclear,

Thank you for your feedback.

We are humbly sorry if the answer that we posted did not address your concern. We will check again if there is something that we can provide you that suits what you need.

We will get back to you once we have any updates.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re:A770M support

AlfredoS_Intel — Tue, 17 Sep 2024 08:44:46 GMT

Hi Byclear,

Thank you for waiting for the results of further reviewing your concern.

To answer your question, no, there is no official console application for getting Intel GPU telemetry. And there is nothing planned in this regard.

Nevertheless, we appreciate your feedback on the matter, and we realize there is a need for the functionality that you raised. We will take note of your concern and raise it to our developers. We just cannot promise if this will be implemented or the time frame that it will take, if it will be implemented.

We look forward to your feedback regarding our post.

Best Regards,

Alfred S

Intel® Customer Support Technician

Re:A770M support

AlfredoS_Intel — Fri, 20 Sep 2024 14:27:40 GMT

Hi Byclear,

We are just following up.

It looks like you need more time to assess the answers that we have provided.

Best Regards,

Alfred S

Intel Customer Support Technician

Re:A770M support

AlfredoS_Intel — Wed, 25 Sep 2024 07:13:59 GMT

Hi Byclear,

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers.

We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel Customer Support Technician