topic Re:FPS drops, lags, input lags since driver update in Intel® Arc™ Discrete Graphics

FPS drops, lags, input lags since driver update

deelca — Mon, 09 Sep 2024 10:55:10 GMT

Since I updated my graphics driver I often get FPS drops in games and it starts to lag. I also feel like I have input lags. Before the first update everything worked smoothly. Is there a way to reset the driver or is it enough to just uninstall it?

Re:FPS drops, lags, input lags since driver update

JedG_Intel — Fri, 13 Sep 2024 05:32:38 GMT

Hello deelca,

Thank you for posting at Intel Community Forum.

For me to address your concern properly, please share the details below.

1. Which graphics are you having issues with?

2. What is driver version has issue?

3. What was the previous driver version that was working?

For further troubleshooting, you may also check out this link: How do I Correct a Drop on FPS

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

Re:FPS drops, lags, input lags since driver update

JedG_Intel — Tue, 17 Sep 2024 02:06:03 GMT

Hello deelca,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

Re:FPS drops, lags, input lags since driver update

JedG_Intel — Mon, 23 Sep 2024 02:22:44 GMT

Hello deelca,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician