topic Re:Games Crashing in Intel® Arc™ Discrete Graphics

Games Crashing

rta00 — Sun, 05 Feb 2023 17:29:55 GMT

Hi dear Intel, I have bought a brand new Arc a770 16gb GPU to my pc and if I start a game and playing like 10 minutes the game freeze and then crash. What should I do? Please help me!

Re:Games Crashing

Hugo_Intel — Tue, 07 Feb 2023 00:26:38 GMT

Hello rta00

Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to play games on your Intel® Arc™ A770 Graphics. Please let us know the following information to assist with this issue:

What are the games that are exhibiting this issue? Do all of them exhibit the exact same problem?
Is Resizable BAR enabled on your system?
Create a log file with the Intel® System Support Utility and attach it to get more information about your system.

Best Regards,

Hugo O.

Intel Customer Support Technician.

Re:Games Crashing

Hugo_Intel — Fri, 10 Feb 2023 00:24:12 GMT

Hello rta00

I hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Hugo O.

Intel Customer Support Technician.

Re:Games Crashing

Hugo_Intel — Wed, 15 Feb 2023 00:26:01 GMT

Hello rta00

I hope you are doing fine.

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

Best regards,

Hugo O.

Intel Customer Support Technician.