topic Re: Re:CALL OF DUTY WARZONE in Intel® Arc™ Discrete Graphics

CALL OF DUTY WARZONE

ALAK — Tue, 22 Oct 2024 15:49:09 GMT

Hi i have problem intel arc 770 on the game before have this card i get nividia 3060 and when i set games to low settings i get 160fps but on this card i have only 100-110 fps but intel arc 770 its better than 3060 but why i get low fps and have glitch by grapichs

Re:CALL OF DUTY WARZONE

JedG_Intel — Mon, 28 Oct 2024 05:29:05 GMT

Hello ALAK,

Thank you for posting at Intel Community Forum

I'd like to gather more information to further investigate the issue you are having, please see below.

1. Did the issue occur right away after using the Arc A770?

2. Is the issue isolated to Call of Duty Warzone?

3. Have you checked the temperatures of your GPU while gaming?

4. Did you make any recent changes to the system aside from the GPU?

5. Is the issue happening on a specific map?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I'm looking forward to your response!

Best regards,

Jed G.

Intel Customer Support Technician

Re: Re:CALL OF DUTY WARZONE

ALAK — Wed, 30 Oct 2024 17:33:31 GMT

. Did the issue occur right away after using the Arc A770?
Yes

2. Is the issue isolated to Call of Duty Warzone?
call of Duty and The finals

3. Have you checked the temperatures of your GPU while gaming?
Yes it was 60 c

4. Did you make any recent changes to the system aside from the GPU?
No
5. Is the issue happening on a specific map?
on evrey map

Re:CALL OF DUTY WARZONE

JedG_Intel — Tue, 05 Nov 2024 06:52:21 GMT

Hi ALAK,

Thank you for sharing this information. I would like to give some recommendations that you can try.

1. Set the scaling type to Fixed width under Global settings in Post-processing.

2. Set Adaptive tessellation to 90% under 3D control.

3. Activate Intel Xess to Ultra Quality in-game settings.

For reference: FPS Drops, Performance

In case that you're still having the same issue, I'll need more information from you, please see below.

1. Generate System Support Utility report - How to get the Intel® System Support Utility Logs on Windows*

2. What game settings are you running while using the Arc A770?

3. Capture CapFrameX data

For instructions and steps on how to install and use CapFrameX, please click this link.

I'll be looking forward for your response!

Best regards,

Jed G.

Intel Customer Support Technician

Re: Re:CALL OF DUTY WARZONE

ALAK — Tue, 05 Nov 2024 10:06:44 GMT

1- i have the file uploaded
2- its full low settings with xess (performance)

3- its not work for me only presentmon 2.2

Re:CALL OF DUTY WARZONE

JedG_Intel — Tue, 12 Nov 2024 06:05:33 GMT

Hi ALAK,

Thank you for sharing the additional information.

About the CapFrame data, you said that it was not working. May I know if you are seeing any error messages or could you let me know which step are you having trouble with? Please let me know so I could assist you with it.

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

Re:CALL OF DUTY WARZONE

JedG_Intel — Sun, 17 Nov 2024 23:03:33 GMT

Hi ALAK,

I'm just following up on the information that I was requesting. Please let me know if there are any challenges so I could help you with it.

Best regards,

Jed G.

Intel Customer Support Technician

Re:CALL OF DUTY WARZONE

JedG_Intel — Thu, 21 Nov 2024 23:49:17 GMT

Hello ALAK,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician