topic Re:Pubg on Intel ARC A770 in Intel® Arc™ Discrete Graphics

Pubg on Intel ARC A770

T3V4 — Wed, 06 Nov 2024 00:49:55 GMT

I have Intel ARC A770 with AMD processor and I tried to play pubg but it is only running in 5 FPS.

There is no problem with other games only with this. I tried to update the Graphics driver but it doesn't help at all. Maybe there is a driver version where it works fine, or what should I do?

Re: Pubg on Intel ARC A770

maschine — Wed, 06 Nov 2024 09:53:07 GMT

hi, maybe this isnt helpful but i want you to know that i either have an a770 16gb and pubg is working well for me. but i have an intel cpu.

all in all i would guess you would need to search somewhere else then the gpu for a solution for your problem.

p.e. you can watch your pc`s ressources while playing to see if something isnt working as it should.

Re:Pubg on Intel ARC A770

ACarmona_Intel — Wed, 13 Nov 2024 07:42:44 GMT

Hello T3V4,

Thank you for posting in our communities.

Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, etc. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Pubg on Intel ARC A770

ACarmona_Intel — Mon, 18 Nov 2024 01:49:37 GMT

Hello T3V4,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Pubg on Intel ARC A770

ACarmona_Intel — Thu, 21 Nov 2024 06:50:58 GMT

Hello T3V4,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

Re:Pubg on Intel ARC A770

ACarmona_Intel — Mon, 25 Nov 2024 01:28:22 GMT

Hello T3V4,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician