topic terrible War thunder gaming experience in Intel® Arc™ Discrete Graphics

terrible War thunder gaming experience

Donnerhall — Thu, 05 Dec 2024 16:37:28 GMT

Driver 32.0.101.6314 The game is WarThunder on Steam

In DX11, the game will suddenly drop frames for no reason. The software I am using shows that the GPU is only close to 700MHz, and the D3D occupancy rate is only 40% when drop happened,

In DX12 when you end a online game click Return the hanger it will randomly crash.

In Vulkan, FPS is a disaster, with only 60 FPS in the hangar. When the game starts, there is a probability that FPS will reach normal level(120-140) and also probability stabilize at 30fps. I don't know what I did to make it different

in general In any type API use ARC770 play WarThunder will have a bad experience

FYI power is FSP HV pro 650w I think that's enough

Re:terrible War thunder gaming experience

RobbieR_Intel — Mon, 09 Dec 2024 04:51:58 GMT

Hello Donnerhall,

Thank you for reaching out and for providing detailed information about the issue with War Thunder on the Arc A770 and the behavior across different APIs.

Kindly answer the following questions:

Is this behavior specific to War Thunder, or have you experienced similar issues with other titles?

Have you done other troubleshooting steps?

Is Resizable BAR enabled?

What is the game settings of War Thunder?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

Re:terrible War thunder gaming experience

RobbieR_Intel — Sun, 15 Dec 2024 21:13:09 GMT

Hello Donnerhall,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Robbie R.

Intel Customer Support Technician

Re: terrible War thunder gaming experience

ACarmona_Intel — Thu, 19 Dec 2024 08:29:18 GMT

Hello Donnerhall,

This is only a quick follow-up; we just wanted to check in with you, as we haven't received any feedback from you.

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

Re: terrible War thunder gaming experience

ACarmona_Intel — Thu, 19 Dec 2024 08:28:51 GMT

Hello Donnerhall,

I hope you are doing well.

Since we have not heard back from you, we will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician