topic Intel Support Assistant Installation Error While Updating Arc A750 in Intel® Arc™ Discrete Graphics

Intel Support Assistant Installation Error While Updating Arc A750

MoonArya — Tue, 24 Dec 2024 20:57:32 GMT

Hello,

I own an Intel Arc A750 graphics card. Today (December 24, 2024, about 5 minutes before writing this post), I noticed a new driver update was available.

I successfully downloaded the update, but when I attempted to install it, the Intel Support Assistant application failed to open. The file seemed unreadable, so I uninstalled the application via the Control Panel.

When I tried reinstalling the Intel Support Assistant, I encountered the error shown in the attached file.

Could you please assist me in resolving this installation issue? Thank you in advance!

Re: Intel Support Assistant Installation Error While Updating Arc A750

n_scott_pearson — Wed, 25 Dec 2024 00:23:12 GMT

Did you try to install from a file on another PC? There are known issues with this.

...S

Re: Intel Support Assistant Installation Error While Updating Arc A750

MoonArya — Wed, 25 Dec 2024 17:02:28 GMT

I don't have a chance to try it from another computer right now. I also want to find a permanent solution from my own computer.

Re:Intel Support Assistant Installation Error While Updating Arc A750

DeancR_Intel — Fri, 03 Jan 2025 06:44:22 GMT

Hi MoonArya,

Thank you for posting in the Community!

Have you tried doing clean installation of the graphics driver?

I suggest trying the following steps to fix the issue:

Intel® Driver and Support Assistant (Intel® DSA) Does Not...

Let me know if the issue still persists.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Intel Support Assistant Installation Error While Updating Arc A750

DeancR_Intel — Tue, 07 Jan 2025 03:26:55 GMT

Hi MoonArya,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

Re:Intel Support Assistant Installation Error While Updating Arc A750

DeancR_Intel — Thu, 09 Jan 2025 05:18:13 GMT

Hi MoonArya,

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician