topic Re:Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS in Intel® Arc™ Discrete Graphics

Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

HeadlessM8 — Wed, 27 Nov 2024 13:35:39 GMT

My steps to replicate the errors were:

> get new 24.04 LTS ISO form official Kubuntu website
> install Kubuntu 24.04 LTS on empty Drive
> apt update & upgrade untill nothing left (reboot)
> follow instructions in https://dgpu-docs.intel.com/driver/client/overview.html#installing-client-gpus-on-ubuntu-desktop-24-04-lts

> sudo apt update (<mesa dri> conflicts and and a few lib conflicts )

the issue happened 2 times in a row on freshly installed Kubuntu 24.04 (first try on 15.11.2024)

Now I'm afraid to install the driver because while trying to remove libs and Drivers that make conflicts it will destroy the whole system, making it almost unusable.

So I wanted to know if It's going to be fixed or have I missed something that I had to install externally that isn't being mentioned in the dgpu-docs.intel.com

some information about Freshly installed Kubuntu:

lspci -nn |grep -Ei 'VGA|DISPLAY'
> 2d:00.0 VGA compatible controller [0300]: Intel Corporation DG2 [Arc A770] [8086:56a0] (rev 08)

dkms status
>virtualbox/7.0.16, 6.8.0-49-generic, x86_64: installed

HW info in screenshot

Thanks!

Re: Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

HeadlessM8 — Wed, 27 Nov 2024 22:18:16 GMT

Errors were encountered while processing:
/tmp/apt-dpkg-install-7Idbgo/18-libosmesa6_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/20-libgl1-mesa-dri_24.3.0.20240801-2119~24.04_i386.deb
/tmp/apt-dpkg-install-7Idbgo/22-libglx-mesa0_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/25-libegl-mesa0_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/27-libglapi-mesa_24.3.0.20240801-2119~24.04_i386.deb
/tmp/apt-dpkg-install-7Idbgo/28-mesa-libgallium_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/30-libgbm1_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/44-mesa-va-drivers_24.3.0.20240801-2119~24.04_i386.deb
/tmp/apt-dpkg-install-7Idbgo/46-mesa-vdpau-drivers_24.3.0.20240801-2119~24.04_amd64.deb
/tmp/apt-dpkg-install-7Idbgo/49-mesa-vulkan-drivers_24.3.0.20240801-2119~24.04_i386.deb

These are the packages that break apt after apt upgrade

Re:Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

DhannielM_Intel — Wed, 04 Dec 2024 08:06:17 GMT

Hi HeadlessM8,

Thank you for posting in the community, I see that you are encountering problem installing the graphics driver on Kubuntu. Also, it looks like you have append the error that you are encountering. Let me further investigate this on my end.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re: Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

DhannielM_Intel — Tue, 17 Dec 2024 01:50:55 GMT

Hi HeadlessM8,

Thank you for patiently waiting. I followed your steps to replicate the issue. I did not encounter the issue with the MESA driver, and you can see the results from the following GPUs: A380 and A770.

Below is an image of the test. In the first image, I used the command apt-get install -y libze1 intel-level-zero-gpu intel-opencl-icd clinfo. This resulted in an error when opening the package, but it was remedied by using the sudo command before the initial command.

After applying the sudo command, the installation proceeded smoothly. Below are the test results.

A380:

This is after applying the sudo apt-get install -y libze1 intel-level-zero-gpu intel-opencl-icd clinfo

A770:

Also, please be informed that we will include this code on the online documentation.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

DhannielM_Intel — Mon, 23 Dec 2024 03:33:12 GMT

Hello HeadlessM8,

I wanted to check if you have the chance to see my previous reply as I have provided information that might help you on your current issue. Additionally, if you need any clarification on the matter, please feel free to ask.

Best regards,

Dhanniel M.

Intel Customer Support Technician

Re:Intel Arc 770 Driver Repo conflicts with freshly installed Kubuntu 24.04 LTS

DhannielM_Intel — Thu, 26 Dec 2024 03:08:02 GMT

Hello HeadlessM8,

I have not heard back from you so I will now close this inquiry. If you require a further assistance or other inquiry, please submit another thread as this one will no longer be monitored.

Best regards,

Dhanniel M.

Intel Customer Support Technician