topic Unbelievably bad performance on 2D Unity game in Intel® Arc™ Discrete Graphics

Unbelievably bad performance on 2D Unity game

masterofp — Wed, 08 Jan 2025 19:09:10 GMT

This (LOK Digital) and other Unity games, and games generally from Steam, have terrible performance on ultrawide monitor (5120x1440) with around 17 FPS. Even when I change the rendered resolution and go full screen.

To compare when I run Hitman 3 on same resolution with ultra settings, I get around 60. With XeSS enabled, around 80.

Re:Unbelievably bad performance on 2D Unity game

Mike_Intel — Mon, 13 Jan 2025 03:19:11 GMT

Hello masterofp,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

What is the exact model of your Graphics controller?
What is the model of your processor?
Was it working fine before?
Did you change any settings before the issue started?
What are the troubleshooting steps that you tried?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Unbelievably bad performance on 2D Unity game

masterofp — Mon, 13 Jan 2025 08:20:07 GMT

1. It was Asrock B580 Steel Legend

2. AMD Ryzen 9 5950X, on X570 motherboard.

3. Yes, on RTX 3060 it was working fine.

4. No setting changes, resize bar stayed enabled when replacing RTX with B580.

5. Tried DDU in safe mode, reinstalled drivers. The game works fine when resolution is changed to a lower one (3040x1080) and game is ran in window.

6. I have returned this GPU back to the store and gone back to RTX 3060 Ti this time, so I don't need any further support.

Re:Unbelievably bad performance on 2D Unity game

Mike_Intel — Thu, 16 Jan 2025 01:36:30 GMT

Hello masterofp,

Thank you for for the update.

Since you already returned the unit and we cannot gather more details to investigate the issue and document the root cause, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician