topic Re: Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue in Intel® Arc™ Discrete Graphics

Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Wizhhh — Thu, 02 Jan 2025 10:57:59 GMT

Latest driver cannot capture with OBS also where is the intel overlay telemetric? cannot find it anymore. Gfx_win_101.6319 is Ok

23mb max attachment file for video proof? how?

heres my documentation check yourself

https://drive.google.com/drive/u/0/folders/1TsrMmrnBLjkqPMrkzpLMondMmDFn6e0o

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Tue, 07 Jan 2025 00:30:32 GMT

Hello Wizhhh,

Thank you for posting in Intel community Forum.

For me to further check this, please help provide the following details:

When did you purchase the unit?
Thank you for sharing the driver version that worked, can you share the driver version that you are using right now?
In the video, you are also having issue when changing the Color Depth? The software is not responsive?
As for the OBS, you cannot stream your game?
Let me also ask, can you stream your game using OBS in Graphics version Gfx_win_101.6319?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Fri, 10 Jan 2025 00:50:00 GMT

Hello Wizhhh,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Wizhhh — Fri, 10 Jan 2025 13:01:13 GMT

1. maybe about 6 months

2. right now im using 6449 version

3. still having issue when changing color depth with ver 6449, the UI freeze and must force close

4 & 5. Vers 6449 now i can record with OBS when the souce is "Display Capture", still buggy with "Game Capture" source.

Mike can you confirm that the 6449 driver doesnt have Telemetry Overlay? For me the overlay very usefull and niche alternative, miles better design than fraps/msi afterburner.

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Tue, 14 Jan 2025 23:33:50 GMT

Hello Wizhhh,

Thank you for the update.

Upon checking, let me inform you that the performance overlay is not available but it is going to be included soon, however there is no ETA yet.

And also please confirm what do you mean by the OBS "Game Capture" function being "buggy". Is it recording with artifacts or is not recording at all?

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re: Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Wizhhh — Wed, 15 Jan 2025 06:11:30 GMT

with driver 6319

first time open OBS after clean instal in safe mode with DDU, i CAN use "game capture" ( 0:35 ), smoth gameplay.

https://drive.google.com/file/d/1FJyKqKDXPA53g7IjhS64Gyn2l4nBZ2VE/view?usp=drive_link

buggy 6319

im not changing any setting i just exit (maybe open explorer checking some file or chrome) then reopen to record but i CANNOT use "game capture" anymore ( no preview in obs, no video only sound recorded when this happened https://drive.google.com/file/d/1_RMu5g2eeWVQniV9-MFtmd5ifInt3xKx/view?usp=drive_link )

so i use the "display capture" (for entire screen) but still its smooth game play while record

https://drive.google.com/file/d/1-oSnHFCbkhsgvera3mLe7umbjWWHM4_k/view?usp=drive_link

buggy 6449

even without recording with OBS there is significant performance drop, frame time jumping here and there .

https://drive.google.com/file/d/1rUHPEOO1mkWCRFkW85F3t2xg1eSK4jMi/view?usp=drive_link

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Fri, 17 Jan 2025 04:29:43 GMT

Hello Wizhhh,

Thank you for the update.

However, if your inquiry is about performance overlay. This is not yet available no no update yet for the availability of this feature.

If you have questions, please let us know. Thank you.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Tue, 21 Jan 2025 22:50:40 GMT

Hello Wizhhh,

I hope this message finds you well.

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

Re:Arc A750 Color Depth, OBS Caputre and Telemetric Overlay Issue

Mike_Intel — Sun, 26 Jan 2025 23:20:49 GMT

Hello Wizhhh,

I hope you are having a good day.

I am sending another follow up to check if you still have clarifications.

Since we have not heard back from you, I need to close this inquiry.

If you need further assistance, please post a new question as this thread will no longer be monitored.

Thank you and have a great day.

Best regards,

Michael L.

Intel Customer Support Technician