topic Re:Please check overhead problem here in Intel® Arc™ Discrete Graphics

Please check overhead problem with AMD 5600

comeonbattle — Tue, 21 Jan 2025 07:46:11 GMT

Please find out the solution ASAP.

Thank you.

Re:Please check overhead problem here

VonM_Intel — Wed, 22 Jan 2025 07:07:33 GMT

Hi, comeonbattle.

Thank you for sharing your concerns in our Community and providing detailed information about the performance and overhead issues with the AMD RX 5600. Could you clarify the exact overhead problem you experienced with the Intel Arc B580? Any additional details you can provide would help us better diagnose the issue. I’ve reviewed the Excel file you shared—could you explain its context and confirm if the values listed are based on your own tests?

Additionally, prior to using the B580, did you test with any other GPUs? If so, did you use DDU (Display Driver Uninstaller) to remove previous drivers before installing the B580? Your input will be valuable in resolving this promptly.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

Re:Please check overhead problem here

VonM_Intel — Fri, 24 Jan 2025 02:28:48 GMT

Hi, comeonbattle.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

Best regards,

Von M.

Intel Customer Support Technician

Re:Please check overhead problem here

VonM_Intel — Mon, 27 Jan 2025 08:17:29 GMT

Hi, comeonbattle.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician