topic Re:Edge and youtube in Intel® Arc™ Discrete Graphics

Edge and youtube

gearslogy — Mon, 03 Mar 2025 04:43:01 GMT

When I use the edge browser, my normal screen flashes

This problem is caused by two recent drives

ENV : 9950X + B580 + 180 refresh rate display

Re:Edge and youtube

JeanetteC_Intel — Tue, 04 Mar 2025 07:35:21 GMT

Hello gearslogy,

Thank you for posting in Intel Communities.

To get a better understanding of the issue, kindly provide the following details below that may help isolate the issue and for me to provide an appropriate resolution.

1) Is your PC newly built with an out-of-the-box issue or was it previously working fine before the issue started?

2) If previously working, what changes has been made before the issue.

3) What troubleshooting steps have you tried?

4) Please provide your system configuration so I can check and see if we have components that may have caused the issue. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.

Scan: Check the box Everything.
Click Scan.
Review: When finished scanning, click Next.
Click Save (.txt). Attach the file as you reply.

5) Please share a short video showing the issue.

I will wait for your reply.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Edge and youtube

JeanetteC_Intel — Fri, 07 Mar 2025 07:26:49 GMT

Hello gearslogy,

Were you able to check the previous post?

Let me know if you have any questions.

Best regards,

JeanetteC.

Intel Customer Support Technician

Re:Edge and youtube

JeanetteC_Intel — Wed, 12 Mar 2025 11:28:13 GMT

Hello gearslogy,

I have not heard from you for the past few days. I will now proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician