topic Re:Flashing light in game and missing ui in Gundam battle operation 2 in Intel® Arc™ Discrete Graphics

Flashing light in game and missing ui in Gundam battle operation 2

WackyToliet — Mon, 10 Mar 2025 00:34:30 GMT

Hello, I’m posting to report an issue I’m facing with Gundam Battle Operation 2 on my Intel Arc A770 16gb Sparkle model (running the March 7 driver version). Since I did a DDU clean and updated to these newer drivers, the game now flashes white every 2–4 seconds in a strobe-like pattern(only for intro which is white), and large portions of the user interface are missing—which makes it impossible to play or even adjust settings. I had no problems whatsoever with earlier 2022 drivers, so I’m suspecting this is a driver-related issue. I’ve tried clean-installing using DDU, verifying game files, and disabling overlays, but the problem persists. This persistent flashing could also pose a seizure risk for players sensitive to intense light flickering, so I’m hoping the development team or Intel can address this soon. Any advice or fixes would be greatly appreciated.

Re:Flashing light in game and missing ui in Gundam battle operation 2

JohnM_Intel — Tue, 11 Mar 2025 03:36:15 GMT

Hello WackyToliet,

Thank you for bringing this issue to the community's attention. I've reviewed the video you shared and noticed the name and sky flashes. Could you please confirm the graphics version you are currently using? Additionally, it would be helpful if you could provide a screenshot of your settings so I can replicate them and conduct further investigations in our lab.

Regards,

John Sergio M.

Intel Customer Support Technician

Re: Flashing light in game and missing ui in Gundam battle operation 2

WackyToliet — Tue, 11 Mar 2025 16:30:39 GMT

Well on the settings part I cannot access it if i pull up the in game menu which button is a V the character pulls up a ball shape object but the screen thats supposed to appear doesnt and while i can interact with the which option not the settings even those seem to have graphical issues

Re:Flashing light in game and missing ui in Gundam battle operation 2

JohnM_Intel — Wed, 12 Mar 2025 05:02:02 GMT

Hello WackyToliet,

Thank you for providing another set of videos and explaining why you can't access the settings. Could you please let me know where you downloaded the game from?

Regards,

John Sergio M.

Intel Customer Support Technician

Re: Flashing light in game and missing ui in Gundam battle operation 2

WackyToliet — Wed, 12 Mar 2025 19:46:26 GMT

Its on steam. I hope the issue is fixed if it is indeed the drivers

Thanks for the help

Re: Flashing light in game and missing ui in Gundam battle operation 2

JohnM_Intel — Thu, 13 Mar 2025 05:33:34 GMT

Hello WackyToliet,

Thank you for addressing my query. I will conduct an internal investigation and test this in our lab. Meanwhile, please update your driver to the latest version, Intel® Graphics Driver 32.0.101.6647 (WHQL Certified). Let me know if the issue persists after updating.

Regards,

John Sergio M.

Intel Customer Support Technician

Re:Flashing light in game and missing ui in Gundam battle operation 2

JohnM_Intel — Fri, 14 Mar 2025 05:43:14 GMT

Hello WackyToliet,

I need some clarification regarding the driver update you mentioned last time. Did you update to version 32.0.101.6647? To help isolate the issue, could you try reverting to the previous graphics driver version to see if it resolves the game issue? Additionally, could you let me know which older graphics driver version was stable with the game?

Regards,

John Sergio M.

Intel Customer Support Technician

Re: Flashing light in game and missing ui in Gundam battle operation 2

WackyToliet — Fri, 14 Mar 2025 14:38:10 GMT

Hi well on the drivers i did update it to the .6647 drivers and the issues still persist as for trying to revert to the older drivers I'll start with the oldest one on the driver website and go from there if there isnt any change then maybe a even older driver from before 12/3/24

Re:Flashing light in game and missing ui in Gundam battle operation 2

JohnM_Intel — Mon, 17 Mar 2025 09:21:05 GMT

Hi WackyToliet,

Thank you for informing me that the latest driver version 6647 still exhibits the same issues as the previous versions. I will look into this matter further, so please allow me some time to investigate.

Regards,

John Sergio M.

Intel Customer Support Technician

Re: Flashing light in game and missing ui in Gundam battle operation 2

Esteban_Intel — Wed, 19 Mar 2025 17:39:43 GMT

Hi @WackyToliet,

We have been able to reproduce this issue internally and will be working towards a fix. However, please note that given our current workload and limited resources, this fix might take several months to be available in a public driver.

Re: Flashing light in game and missing ui in Gundam battle operation 2

Zach_Intel — Tue, 12 May 2026 20:24:37 GMT

Hi @WackyToliet

Can you let me know if the most recent drivers resolve your issue? We haven't been able to reproduce the issue with the most recent graphics drivers.