https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1464638#M2275 <P>os :&nbsp; windows10&nbsp;22H2</P> <P>Previous version ：<SPAN>12/15/2022</SPAN></P> <P>Updated version ：&nbsp;<SPAN>2/16/2023</SPAN></P> <P>I tried to update the version to 2/28/2023, but still couldn't open it</P> Sun, 12 Mar 2023 02:46:33 GMT ygxdqp 2023-03-12T02:46:33Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1464638#M2275 <P>os :&nbsp; windows10&nbsp;22H2</P> <P>Previous version ：<SPAN>12/15/2022</SPAN></P> <P>Updated version ：&nbsp;<SPAN>2/16/2023</SPAN></P> <P>I tried to update the version to 2/28/2023, but still couldn't open it</P> Sun, 12 Mar 2023 02:46:33 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1464638#M2275 ygxdqp 2023-03-12T02:46:33Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1465570#M2354 <P>Hello ygxdqp,</P><P>&nbsp;</P><P>Thank you for posting on the Intel️® communities. We understand that the Intel Arc Control is not launching after updating the graphics driver.</P><P>&nbsp;</P><P>To have a better understanding of your issue, please provide me with the following:</P><UL><LI>What driver version did you install?</LI><LI>What installation process did you follow?</LI><LI>Was there a 3rd party graphics card installed before?</LI><LI>Do you receive any error messages? If so, please provide us with a screenshot of&nbsp;the error message you receive.</LI><LI>Create a report using Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> System Support Utility (Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> SSU)&nbsp;<UL><LI><A href="https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html" rel="noopener noreferrer" target="_blank">Download the Intel SSU</A></LI><LI>Open the application and click "Scan" to see the system and device information. By default, Intel<LI-EMOJI id="lia_registered" title=":registered:"></LI-EMOJI> SSU will take you to the "Summary View." </LI><LI>Click on the menu where it says: "Summary" to change it to "Detailed View." </LI><LI>To save your scan: click "Next"; then "Save." </LI></UL></LI></UL><P>&nbsp;</P><P>Best regards,</P><P>Jean O.&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Tue, 14 Mar 2023 14:51:06 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1465570#M2354 Jean_Intel 2023-03-14T14:51:06Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1467100#M2457 <P>Hello ygxdqp,</P><P><BR /></P><P>We hope you are doing fine.</P><P><BR /></P><P>Were you able to check the previous post?</P><P>Let us know if you still need assistance.</P><P><BR /></P><P>Best regards,&nbsp;</P><P>Jean O.&nbsp;&nbsp;</P><P>Intel Customer Support Technician</P><BR /> Fri, 17 Mar 2023 14:42:56 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1467100#M2457 Jean_Intel 2023-03-17T14:42:56Z https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1468346#M2568 <P>Hello ygxdqp,</P><P>&nbsp;</P><P>We hope you are doing fine.</P><P>&nbsp;</P><P>We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.</P><P>&nbsp;</P><P>Best regards.</P><P>Jean O.&nbsp;</P><P>Intel Customer Support Technician.</P><BR /> Tue, 21 Mar 2023 21:51:37 GMT https://community.intel.com/t5/Intel-Arc-Discrete-Graphics/The-intel-arc-control-cannot-be-opened-after-the-driver-is/m-p/1468346#M2568 Jean_Intel 2023-03-21T21:51:37Z