topic Re: 在遊玩enlisted 崩潰! in Intel® Arc™ Discrete Graphics

在遊玩enlisted 崩潰!

JackyRindo — Tue, 25 Mar 2025 16:24:30 GMT

來源
Windows

摘要
硬體錯誤

日期
‎2025/‎3/‎25 上午 12:50

狀態
報告已傳送

描述
您的硬體發生問題，導致 Windows 停止正常運作。

問題簽章
問題事件名稱: LiveKernelEvent
代碼: 141
參數 1: ffffe28a815af010
參數 2: fffff8023be624d0
參數 3: 0
參數 4: 33d4
作業系統版本: 10_0_22631
Service Pack: 0_0
產品: 256_1
作業系統版本: 10.0.22631.2.0.0.256.48
地區設定識別碼: 1028

問題的額外資訊
陣列識別碼: LKD_0x141_Tdr:6_IMAGE_igdkmdnd64.sys_GEN12_DX12COMPUTE_BBHANG

目前使用最新的A750顯卡驅動

Re:在遊玩enlisted 崩潰!

JohnM_Intel — Wed, 26 Mar 2025 04:45:34 GMT

Hello JackyRindo,

Thank you for sharing your concern with the community.

I want to let you know that I’m using a translator to understand this thread. Could you please clarify what you mean by "There's a problem with your hardware that causes Windows to stop working properly"? Does the system crash during use, or are you experiencing a Blue Screen of Death (BSOD)?

Additionally, may I know which driver version you are currently using?

Regards,

John Sergio M.

Intel Customer Support Technician

Re: 在遊玩enlisted 崩潰!

tomas573 — Wed, 26 Mar 2025 11:07:04 GMT

這個錯誤訊息表示您的 Windows 作業系統遇到了硬體問題，導致系統停止正常運作。以下是對錯誤訊息的詳細解說以及可能的解決方案：

錯誤訊息分析：

問題事件名稱: LiveKernelEvent：這表示 Windows 核心偵測到一個嚴重的硬體事件。
代碼: 141：此代碼通常與顯示卡驅動程式或硬體加速問題有關。
參數 1, 2, 3, 4：這些是提供給技術人員進行進一步分析的詳細參數，對於一般使用者來說可能意義不大。
IMAGE_igdkmdnd64.sys：這表示問題與 Intel 顯示卡驅動程式有關。
GEN12_DX12COMPUTE_BBHANG：這表明問題可能與第 12 代 Intel 顯示卡、DirectX 12 計算以及顯示卡 hang 機有關。

Re: Re:在遊玩enlisted 崩潰!

JackyRindo — Wed, 26 Mar 2025 13:16:27 GMT

windos 在遊玩遊戲時卡住過段時間系統把遊戲關閉了
顯卡驅動是最新的

Re: 在遊玩enlisted 崩潰!

JackyRindo — Wed, 26 Mar 2025 13:21:15 GMT

謝謝你的解釋
我今天檢查了DirectX檔案完整性他是好的
所以我打算把遊戲設定改成DirectX 11 看會不會在遇到這樣的事情

Re: Re:在遊玩enlisted 崩潰!

JackyRindo — Wed, 26 Mar 2025 13:23:37 GMT

Source
Windows

Summary
Hardware Error

Date
‎2025/‎3/‎25 12:50 AM

Status
Report Sent

Description
A hardware problem occurred, causing Windows to stop functioning properly.

Problem Signature
Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffe28a815af010
Parameter 2: fffff8023be624d0
Parameter 3: 0
Parameter 4: 33d4
OS Version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 1028

Additional Problem Information
Table Index: LKD_0x141_Tdr:6_IMAGE_igdkmdnd64.sys_GEN12_DX12COMPUTE_BBHANG

"by chatgpt"

Re: 在遊玩enlisted 崩潰!

JohnM_Intel — Thu, 27 Mar 2025 07:13:20 GMT

Dear JackyRindo,

Are you using a dedicated graphics card or only integrated graphics?

To help isolate the issue, please update your drivers to the latest version: Intel® Graphics Driver 32.0.101.6651 (WHQL Certified). Once the update is complete, please let me know if the issue persists.

Looking forward to your update.

Best regards,

John Sergio M.

Intel Customer Support Technician

Re: 在遊玩enlisted 崩潰!

JackyRindo — Sun, 30 Mar 2025 11:12:57 GMT

你好
我使用的是獨立顯示卡
目前問題出在Direct 12導致崩潰
我更換成Direct 11就沒有出現問題了
謝謝

Re:在遊玩enlisted 崩潰!

JohnM_Intel — Mon, 31 Mar 2025 09:51:07 GMT

Dear JackyRindo,

Thank you for sharing that information. It appears that DirectX 12 has an issue, and switching to DirectX 11 has resolved it for you. To further enhance performance, I recommend updating your graphics drivers to the latest version: Intel® Graphics Driver 32.0.101.6653.

Best regards,

John Sergio M.

Intel Customer Support Technician

Re:在遊玩enlisted 崩潰!

JohnM_Intel — Thu, 03 Apr 2025 04:48:32 GMT

Dear JackyRindo,

I wanted to check if you had the chance to update your graphics drivers to version 6653 to see if it improved your gaming experience. Please let me know if you’ve tried it.

Best regards,

John Sergio M.

Intel Customer Support Technician

Re:在遊玩enlisted 崩潰!

JohnM_Intel — Tue, 08 Apr 2025 18:13:01 GMT

Dear JackyRindo,

Upon further investigation, it appears that the issue you are facing is a known one. I recommend reaching out to the game developer for assistance regarding the DX12 issue.

Additionally, you may find helpful information on the forum through the following Possible fix for crash issue on enlisted: - Mess Room - Enlisted.

Best regards,

John Sergio M.

Intel Customer Support Technician