topic Re: My B580 broken or driver issue ? in Intel® Arc™ Discrete Graphics

My B580 broken or driver issue ?

speciaa — Sun, 01 Jun 2025 16:00:41 GMT

Yesterday i updated graphic card driver then this issue showed up. Before never seen this.

Re: My B580 broken or driver issue ?

BK5 — Sun, 01 Jun 2025 20:24:25 GMT

I am having the same issue. Started yesterday after I updated to driver 32.0.101.6874 on Win 11 with a B580.

I've only noticed it affecting Firefox so far, and only after my monitoring either going into sleep, or the entire computer going into sleep (not sure which is triggering it).

Re: My B580 broken or driver issue ?

Andrey123 — Mon, 02 Jun 2025 02:01:14 GMT

I see the very same issue in Vivaldi browser (based on Chromium) after updating Arc B580 driver to 32.0.101.6874. I tried DDU, but it didn't fix the issue. I ran OCCT, Furmark, Unigine tests -- everything looks good in there.

Re: My B580 broken or driver issue ?

landon1 — Mon, 02 Jun 2025 03:16:18 GMT

I am also having this issue.

Re: My B580 broken or driver issue ?

D9341 — Mon, 02 Jun 2025 05:49:58 GMT

I have the same issue. After updating to the latest 32.0.101.6874 driver, I started experiencing similar occasional large-area screen artifacts when watching videos on Bilibili using the Edge browser. However, I haven’t encountered any similar problems while running CS2.The issue still persists even after I disabled hardware acceleration in Windows settings. I didn’t use any screen recording tool because I wasn’t sure if the issue could be captured that way. Please ignore the background noise in the video.

Re: My B580 broken or driver issue ?

Armikas — Mon, 02 Jun 2025 11:48:34 GMT

Same issue here after updating to 32.0.101.6874 for my Intel ARC B580.

EDIT: Rolled back to 32.0.101.6790, problem gone.

Re: My B580 broken or driver issue ?

桃气星球 — Mon, 02 Jun 2025 06:50:35 GMT

我将驱动退回了6795，花屏问题解决，可以确定就是6874驱动的问题，我也是B580，似乎只有B580出现了这个问题。

Re: My B580 broken or driver issue ?

CaNeBuRy23 — Mon, 02 Jun 2025 07:51:12 GMT

..screen artifacts observed on YouTube following the graphics driver update may indicate either a driver compatibility issue or a potential hardware-related concern with the B580 graphics card. To figure out what’s going on, here are a few quick things to try

1.) Roll back to the previous driver version that was working fine for you

2.) Clear your browser cache or try watching YouTube in a different browser just to rule out any browser-related glitches

3.) How to Fix Artifacting Issues with Video Playback or Loss of Video Signal

hope it helps.

Re: My B580 broken or driver issue ?

Bjorgvord — Mon, 02 Jun 2025 08:34:08 GMT

Good morning, I've also experienced these types of issues simply while browsing the internet using driver version 32.0.101.6874 (WHQL Certified). After reverting to driver version 32.0.101.6790 (WHQL Certified), these problems disappeared. I'm attaching the SSU file to help identify the potential cause of the issue.

Re: My B580 broken or driver issue ?

Bjorgvord — Mon, 02 Jun 2025 08:37:44 GMT

Re: My B580 broken or driver issue ?

speciaa — Tue, 03 Jun 2025 20:55:12 GMT

I turned back to 32.0.101.6795 driver. It seems ok for 24 hours.

Re: My B580 broken or driver issue ?

Armikas — Wed, 04 Jun 2025 13:21:12 GMT

New driver available - Intel® Graphics Driver 32.0.101.6876 (not WHQL). Installed today, no problems.
https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html

Re: My B580 broken or driver issue ?

donthappybworry — Mon, 09 Jun 2025 20:42:29 GMT

I had exactly the same problem, after installing a new driver. It's an ASRock Intel Ark B580. What surprised me the most is that Error=Event 411 is repeated and has been present since the new card was taken out of the box and put into the computer, while the visual defect only showed itself after installing the latest driver.

ThisPC /Properties /Device Manager/Display Adapters/Intel Ark B580/Events/View All Events/ here you can find all the errors and I can bet that they are 411

Kernel PnP Event ID 411

Kernal PnP (also known as Kernel Plug and Play) is a Windows inbuilt technology that interacts with drivers & components to manage, configure, and maintain devices. Sometimes, when you encounter some connection issues you might receive Kernel-PnP Event ID 411 in Event viewer

Kernel-PnP Event ID 411 indicates that the device driver fails to load during the Plug and Play process.

Here’s how to enable Plug and Play service Windows 10:

Step 1. Press Win + R altogether to open the Run box.

Step 2. Type services.msc in the Run box and click on OK to open Services.

Step 3. In Services, scroll down to find Plug and Play and right-click on it to choose Properties in the drop-down menu.

Step 4. Set the startup type to Automatic and hit Start.

Step 5. Click on Apply & OK to save the changes.