topic Re:discord performance issue while streaming in Intel® Arc™ Discrete Graphics

discord performance issue while streaming

AsterCrash — Mon, 26 May 2025 02:00:30 GMT

Hello good evening I am having performance problems when I am sharing screen on discod I was playing 33 when my fps went from 60 to 40 or 45

Re:discord performance issue while streaming

ArchieD_Intel — Wed, 28 May 2025 02:05:06 GMT

Hi AsterCrash,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
When did the issue start? Was it after a specific driver update or game patch?
What are the troubleshooting steps that you tried so far?
Is the Resizable Bar enabled?
Have you used DDU to completely remove all residual drivers and installed a new one?
Have you tried adjusting the graphics settings?
Could you provide a screenshot of your in-game display and graphics settings?
Which gaming platform did you use to download the game?

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re:discord performance issue while streaming

ArchieD_Intel — Sun, 01 Jun 2025 23:55:48 GMT

Hi AsterCrash,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Archie D.

Intel Customer Support Technician

Re: Re:discord performance issue while streaming

PsiHoloG — Mon, 02 Jun 2025 21:35:30 GMT

Могу ли я дополнить данную ситуацию своим опытом? Я тоже имею проблемы с трансляцией в дискорд, это неприятная проблема.

Re:discord performance issue while streaming

ArchieD_Intel — Wed, 04 Jun 2025 23:21:52 GMT

Hi AsterCrash,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Hi PsiHoloG, please create another thread so we can focus on your concern.

Best regards,

Archie D.

Intel Customer Support Technician