topic Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources in Intel® Arc™ Discrete Graphics

Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

lmcr44 — Thu, 12 Jun 2025 16:52:27 GMT

Hello,

In Space Engineers 2 I seem to get these weird lighting/shadow artifacts which only appear when lights interact with objects. This is especially noticeable when there are multiple light sources in complex areas. Examples below:

Shadow artifacting

More artifacting, far awayClose up of previous screenshot, better but it's still incorrect

Information:

Driver: 32.0.101.6881
Game is Space Engineers 2 on Steam.
I have also attached an SSU report.

I've have made a video demonstrating the issue and have published the test world.

The graphics options used in video and screenshots.

Links:

Forgot to change it in the video, but this is what happens when the shadow quality setting is set to Medium:

Shadows are not present at all.

Steps to reproduce:

Subscribe to the world.
In the graphics settings, change the graphics preset to Medium, then change it to "Custom", then change "Shadow Quality" to High or Extreme.
Select "New Game", "Worlds", "Intel Arc B580 Graphics Bug Report" and press "Start New Game".

Some notes:

This issue is only present when the "Shadow Quality" option is set to High or Extreme. Setting this to Medium or Low removes the issue, (however shadows do not exist at all).
This issue is present with raytracing both enabled and disabled.
This issue is seemingly not affected by the sun as seen in the video, only artificial light sources are affected. I haven't noticed any issues with shadows interacting with the sun.
Changing any other setting does not seem to affect the issue, it seems to solely be affected by the Shadow Quality setting.
This has been an issue since I got the GPU.
This issue was present on my old computer when I first got the GPU, (i7 8700, Z370-p, 16gb DDR4).
I have tried DDU and the issue still persists.
I also tried it on a fresh windows install with only the drivers, Steam and Space Engineers 2 installed and the issue still persists.

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

ArchieD_Intel — Fri, 13 Jun 2025 01:44:53 GMT

Hi lmcr44,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
When did the issue start? Was it after a specific driver update or game patch?
Is the Resizable Bar enabled?
Have you tried adjusting the graphics settings?

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re: Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

lmcr44 — Fri, 13 Jun 2025 13:19:59 GMT

Hello,

There are no cutscenes in the game but it happens at only during gameplay.
The issue started since I first got the GPU roughly 2 months ago.
Resizable bar is enabled, out of curiosity I did disable it to see if that would solve the issue but there was no difference.
Yes, I have tried adjusting all the graphics settings including AA and raytracing, the only option which seems to affect it is the "Shadow Quality" setting, where setting it to High or Extreme causes the issue to occur, setting it Low or Medium completely removes shadows altogether.

Thank you in advance.

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

ArchieD_Intel — Mon, 16 Jun 2025 00:58:35 GMT

Hi lmcr44,

Thank you for the update. Have you performed a clean installation with the latest graphics driver?

Have you tired disabling the integrated graphics?

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

Re: Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

lmcr44 — Mon, 16 Jun 2025 01:53:27 GMT

Hello,

- I have done a clean install of the latest drivers as well as resetting my PC, and now has only ever had the current latest driver installed (32.0.101.6881).
- I did also try disabling the iGPU in BIOS before I made the original thread however the problem still persisted.

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

ArchieD_Intel — Mon, 16 Jun 2025 06:01:15 GMT

Hi lmcr44,

Thank you for the update. I will investigate this and will get back to you once a resolution is available. Thank you for your patience and understanding.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

Ernesto_C_Intel1 — Thu, 26 Jun 2025 04:04:14 GMT

Hi @lmcr44,

I'm contacting you on behalf of my technician, Archie. Allow more time to recreate the issue you've raised with the Intel Arc B580 while playing Space Engineers 2.

I'll provide you an update as soon as possible.

Regards,

Ernesto C.

Intel Customer Support Engineer

Re: Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

ArchieD_Intel — Mon, 30 Jun 2025 00:51:56 GMT

Hi lmcr44,

We've successfully recreated the issue in our end, and I will get back to you once a resolution is available.

Additionally, please install the latest driver 6913. Please let me know if the issue still persists with the latest driver.

Thank you for your patience and understanding.

Best regards,

Archie D.

Intel Customer Support Technician

Re: Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

lmcr44 — Mon, 30 Jun 2025 16:32:36 GMT

Hello,

Thank you for getting back to me, I have installed the latest driver 6913 and the issue still persists.

Thanks,
lmcr44

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

ArchieD_Intel — Thu, 03 Jul 2025 00:36:14 GMT

Hi lmcr44,

I wanted to let you know that I have successfully replicated the problem you reported, even when testing with the latest driver version 32.0.101.6913 (WHQL Certified).

We are actively working on this and have reported the issue to our driver development team for further investigation. I appreciate your patience and will keep you updated on any progress or solutions.

Best regards,

Archie D.

Intel Customer Support Technician

Re:Arc B580 lighting/shadow artifacting in Space Engineers 2 with light sources

DarwinC_Intel — Tue, 04 Nov 2025 02:43:40 GMT

Hi lmcr44,

Thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout this year and beyond. While we can’t accommodate your request at this time, please watch this article https://www.intel.com/content/www/us/en/support/articles/000101563.html on our website for any possible changes to this situation.

Best regards,

Darwin C.

Intel Customer Support Engineer